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IDProjectCategoryView StatusLast Update
0016960mantisbtemailpublic2014-02-15 12:16
ReporterUlli.John Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status acknowledgedResolutionopen 
PlatformLinux inside virtualboxOSopenSUSEOS Version12.1.12
Product Version1.2.16 
Summary0016960: Invalid recipient stops email notifications
Description

Email in send queue with an invalid recipient (rejected by SMTP server) is sent again and again and never removed from send queue. Other emails in queue are never sent.

Steps To Reproduce

Email notifications work as expected, confirm with /admin/test_email.php
Administrator modifies email address of an existing user to "John.Doe@example.com"
Assign an issue to this user -> email is sent to user
Configured SMTP Server (Microsoft ESMTP MAIL) answers with "550 5.7.1 Unable to relay" "...mailbox unavailable"
Mantis sends "QUIT" and tries no further emails.
From now on all further (valid) emails ends up in queue (check with admin/email_queue.php ) and are never tried to send. Email with invalid recipient is never removed from queue.

Tested with Mantis 1.2.15 and 1.2.16.
Cron triggers send_emails.php every minute.

Additional Information

Seems to be as same problem as
0012345: Mantis may stop to send email when it encounters an invalid email address

(But I am unable to reopen it.)

Problem can only(?) be solved with admin/email_queue.php

TagsNo tags attached.

Relationships

related to 0012345 closeddregad Mantis may stop to send email when it encounters an invalid email address 
related to 0016070 closedvboctor Delay due to Mantis trying sending emails to non existent address 

Activities

There are no notes attached to this issue.