View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0017331 | mantisbt | bugtracker | public | 2014-05-13 04:11 | 2015-11-03 17:51 |
Reporter | porush mittal | Assigned To | |||
Priority | normal | Severity | minor | Reproducibility | always |
Status | new | Resolution | open | ||
Platform | Wndows | OS | Windows XP | OS Version | Windows XP |
Product Version | 1.2.17 | ||||
Summary | 0017331: Reporter can reopen the close issue | ||||
Description | Reporter either can reopen the issue of all status or can not reopen the issue after configuration change . We need to have the functionality where resolve ticket can be open but close ticket can not be reopen . | ||||
Tags | No tags attached. | ||||
You can set workflow not allowing tickets to go from "closed" to "new" state, but allowing a route from "resolved" to "new" with reopen rights for "reporter". |
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hello, i have the same issue. after i upgrade mantis users with developer access level wasnt able to reopen ticket only the one who report was able to open it. please help. thank you, |
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