View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0022550||mantisbt||authentication||public||2017-03-20 11:43||2017-04-01 00:13|
|Status||closed||Resolution||no change required|
|Target Version||Fixed in Version|
|Summary||0022550: After upgrading from version 1.2 part of the users was unable to login|
After upgrading from Mantis 1.2 about 50 % of the users were unable to login. Resetting the password for the account did fix the issue.
|Tags||No tags attached.|
0.jpg (28,484 bytes)
0.jpg (28,484 bytes)
The issue can't be reproduced using the given information.
It's hard to tell anything as long as you don't find any difference between the users which can login and the ones which were unable to login.
Next time you could ask an affected user to clear browser cookies and cache and try a new login before resetting the password.
Could it be a consequence of duplicate e-mail addresses ?
Unfortunately this is nothing that helps to reproduce the issue or to get an idea what is happening,
Do you use standard login method MD5 or did you change $g_login_method in config_inc.php ?
You did not provide any feedback; I am therefore resolving this issue as "no change required".
Feel free to reopen the issue at a later time and provide the requested information.
|2017-03-20 11:43||ArnoldHuibregtse||New Issue|
|2017-03-20 11:43||ArnoldHuibregtse||File Added: 0.jpg|
|2017-03-20 16:04||atrol||Status||new => feedback|
|2017-03-20 16:04||atrol||Note Added: 0056133|
|2017-03-20 16:34||atrol||Note Edited: 0056133||View Revisions|
|2017-03-21 03:15||dregad||Note Added: 0056136|
|2017-03-21 04:46||ArnoldHuibregtse||Note Added: 0056139|
|2017-03-21 04:46||ArnoldHuibregtse||Status||feedback => new|
|2017-03-21 14:12||atrol||Status||new => feedback|
|2017-03-21 14:12||atrol||Note Added: 0056146|
|2017-03-31 16:29||atrol||Assigned To||=> atrol|
|2017-03-31 16:29||atrol||Status||feedback => resolved|
|2017-03-31 16:29||atrol||Resolution||open => no change required|
|2017-03-31 16:29||atrol||Note Added: 0056305|
|2017-04-01 00:13||vboctoradmin||Status||resolved => closed|