dregad
2017-03-31 10:43
developer
~0056299
Last edited: 2017-03-31 10:54
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Sorry if I'm stating the obvious, but did you check the PHP / apache logs for errors ?
You may also want to try to configure your system to give debbuging information in case of error. Please follow these steps:
- temporarily configure your system as follows:
$g_display_errors = array(
E_WARNING => 'halt',
E_NOTICE => 'halt',
E_USER_ERROR => 'halt',
E_USER_WARNING => 'halt',
E_USER_NOTICE => 'halt'
);
$g_show_detailed_errors = ON;
WARNING - SECURITY RISK: the 'show_detailed_errors' config can cause MantisBT to display sensitive information about your system. We recommend to restrict its activation to a Test environment, only for as long as necessary. If possible, do not turn it ON globally, instead limit it for specific user(s) using the Manage Configuration page.
- Reproduce the error
If the output does not help you resolving the issue and you need further assistance,
- save the output of the error screen, preferably as an HTML page (not a screenshot)
- be careful to remove/mask any confidential information if needed
- upload the results here
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Hi,
Thanks for the advice! I added the debug lines u recomend and i get errors (attach html file). Seems that the main error is described as: <<'mysqli_real_connect(): Headers and client library minor version mismatch. Headers:50552 Library:100122' in '/var/www/html/mantisbt/library/adodb/drivers/adodb-mysqli.inc.php' line 124>>.
Googling a bit it seems i need to switch to "mysqlnd" (https://dev.mysql.com/downloads/connector/php-mysqlnd/).
Does this seem right? Someone with the same problem switched to mysqlnd and fixed the issue?
Thanks in advance for any help.
error.htm (4,687 bytes)
<!DOCTYPE html>
<html><head>
<meta http-equiv="Content-type" content="text/html; charset=UTF-8">
<title>Error Log</title>
<meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">
<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=0">
</head>
<body class="skin-3">
<div class="col-md-12 col-xs-12"><div class="space-20"></div><div class="alert alert-danger"><p class="bold">SYSTEM WARNING</p><p>'mysqli_real_connect():
Headers and client library minor version mismatch. Headers:50552
Library:100122' in
'/var/www/html/mantisbt/library/adodb/drivers/adodb-mysqli.inc.php' line
124</p><p> </p><table class="width-100">
<tbody><tr>
<td>Full path: /var/www/html/mantisbt/library/adodb/drivers/adodb-mysqli.inc.php</td>
</tr>
<tr>
<td>Line: 124</td>
</tr>
<tr>
<td>
<table class="width100" style="table-layout:fixed;"><tbody><tr><th>Variable</th><th>Value</th><th>Type</th></tr><tr><td style="width=20%; word-wrap:break-word; overflow:auto;">argHostname</td><td style="width=70%; word-wrap:break-word; overflow:auto;">localhost</td><td style="width=10%;">string</td></tr>
<tr><td style="width=20%; word-wrap:break-word; overflow:auto;">argUsername</td><td style="width=70%; word-wrap:break-word; overflow:auto;">{user}</td><td style="width=10%;">string</td></tr>
<tr><td style="width=20%; word-wrap:break-word; overflow:auto;">argPassword</td><td style="width=70%; word-wrap:break-word; overflow:auto;">{password}</td><td style="width=10%;">string</td></tr>
<tr><td style="width=20%; word-wrap:break-word; overflow:auto;">argDatabasename</td><td style="width=70%; word-wrap:break-word; overflow:auto;">bugtracker</td><td style="width=10%;">string</td></tr>
<tr><td style="width=20%; word-wrap:break-word; overflow:auto;">persist</td><td style="width=70%; word-wrap:break-word; overflow:auto;"></td><td style="width=10%;">boolean</td></tr>
<tr><td colspan="3" style="word-wrap:break-word"><br><strong>arr</strong></td></tr><tr><td colspan="3"><table class="width100" style="table-layout:fixed;"><tbody><tr><th>Variable</th><th>Value</th><th>Type</th></tr><tr><td style="width=20%; word-wrap:break-word; overflow:auto;">0</td><td style="width=70%; word-wrap:break-word; overflow:auto;">5</td><td style="width=10%;">integer</td></tr>
<tr><td style="width=20%; word-wrap:break-word; overflow:auto;">1</td><td style="width=70%; word-wrap:break-word; overflow:auto;">0</td><td style="width=10%;">integer</td></tr>
</tbody></table></td></tr></tbody></table> </td>
</tr>
</tbody></table>
<p></p><p></p><div class="table-responsive"><table class="table table-bordered table-striped table-condensed"><tbody><tr><th>Filename</th><th>Line</th><th></th><th></th><th>Function</th><th>Args</th></tr><tr><td>/var/www/html/mantisbt/library/adodb/drivers/adodb-mysqli.inc.php</td><td>124</td><td>-</td><td>-</td><td>mysqli_real_connect</td><td>(
<Object><mysqli> ( [affected_rows] => NULL,
[client_info] => NULL, [client_version] => NULL, [connect_errno]
=> NULL, [connect_error] => NULL, [errno] => NULL, [error]
=> NULL, [error_list] => NULL, [field_count] => NULL,
[host_info] => NULL, [info] => NULL, [insert_id] => NULL,
[server_info] => NULL, [server_version] => NULL, [stat] =>
NULL, [sqlstate] => NULL, [protocol_version] => NULL, [thread_id]
=> NULL, [warning_count] => NULL ), <string>'localhost',
<string>'mantis', <string>'mantis.207',
<string>'bugtracker', <integer>3306, <string>'',
<integer>0 )</td></tr><tr><td>/var/www/html/mantisbt/library/adodb/adodb.inc.php</td><td>670</td><td>ADODB_mysqli</td><td>-></td><td>_connect</td><td>( <string>'localhost', <string>'mantis', <string>'mantis.207', <string>'bugtracker' )</td></tr><tr><td>/var/www/html/mantisbt/core/database_api.php</td><td>143</td><td>ADOConnection</td><td>-></td><td>Connect</td><td>( <string>'localhost', <string>'mantis', <string>'mantis.207', <string>'bugtracker' )</td></tr><tr><td>/var/www/html/mantisbt/core.php</td><td>225</td><td>-</td><td>-</td><td>db_connect</td><td>( <string>'', <string>'localhost', <string>'mantis', <string>'mantis.207', <string>'bugtracker' )</td></tr><tr><td>/var/www/html/mantisbt/index.php</td><td>31</td><td>-</td><td>-</td><td>require_once</td><td>( <string>'/var/www/html/mantisbt/core.php' )</td></tr></tbody></table><p></p></div></div> <script type="text/javascript" src="error_files/bootstrap-3.js"></script>
</div></body></html>
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