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IDProjectCategoryView StatusLast Update
0022752mantisbtperformancepublic2017-04-21 13:56
Reportervits_soporteAssigned To 
Status feedbackResolutionopen 
Product Version2.3.1 
Target VersionFixed in Version 
Summary0022752: Status icons change to black

Hello, according to attached graphs, when you press repeatedly on menu options, the status icons change to black as well as finally says

TagsNo tags attached.




2017-04-20 15:53

reporter (907,477 bytes)


2017-04-21 02:31

developer   ~0056634


I was not able to reproduce your problem with a fresh install of MantisBT release.

The following additional information may be useful:

  • Exact version of PHP, Database, Web server, Browser and Operating System
  • Relevant customizations (e.g. changes in config_inc.php, etc)
  • Installed plugins or custom functions ?
  • Was the MantisBT source code modified in any way ?


2017-04-21 11:46

reporter   ~0056641

Hi, I really Thank you for the answer:

A) php vrs 5.5 | Bd mysql (mysql) | Apache | Chrome, firefox, ie | Windows 8
B) nothing special, in fact restart again to standard 2.3.1 and the same color behavior of states in black, randomly, sometimes good, sometimes wrong
C) yes, Pokret Billing 2.0.0 and Snippets 1.1.0, but the same, I removed them and the new standard 2.3.1 shows the black color error already described
D) no, Has not been modified, highlighting that we came from vrs 2.3.0 without inconvenience and only came to see, when installing vrs 2.3.1

1 ) when would you release vrs 2.3.2?
2) when would you release vrs 2.4.0?

Thanks for the support,

Atn: Carlos Felipe Lozada

02.jpg (290,299 bytes)
02.jpg (290,299 bytes)
a.jpg (200,112 bytes)
a.jpg (200,112 bytes)
01.jpg (319,602 bytes)


2017-04-21 12:43

reporter   ~0056642

the Operating System is Windows 8.1

And an additional question, is some plugin or configuration, to be able to visualize images in the notes of the .jpg attachments?


Atn: Carlos Felipe



2017-04-21 13:07

reporter   ~0056643

Hello, attachment for chrome, debugging in case this is anything, highlighting that we have not made any modification in these files

Thank you for all the support you can give us

Atn: Carlos Lozada

03.jpg (274,607 bytes)
03.jpg (274,607 bytes)


2017-04-21 13:56

developer   ~0056645

There is certainly some more information behind the red marked GET in browser console.
Those two entries are responsible for the issue.

Check also your web server / PHP logs for errors and warnings.

Issue History

Date Modified Username Field Change
2017-04-20 15:53 vits_soporte New Issue
2017-04-20 15:53 vits_soporte File Added:
2017-04-21 02:31 atrol Status new => feedback
2017-04-21 02:31 atrol Note Added: 0056634
2017-04-21 02:31 atrol Priority urgent => normal
2017-04-21 02:31 atrol Severity crash => minor
2017-04-21 11:46 vits_soporte File Added: a.jpg
2017-04-21 11:46 vits_soporte File Added: 01.jpg
2017-04-21 11:46 vits_soporte File Added: 02.jpg
2017-04-21 11:46 vits_soporte Note Added: 0056641
2017-04-21 11:46 vits_soporte Status feedback => new
2017-04-21 12:43 vits_soporte Note Added: 0056642
2017-04-21 13:07 vits_soporte File Added: 03.jpg
2017-04-21 13:07 vits_soporte Note Added: 0056643
2017-04-21 13:56 atrol Status new => feedback
2017-04-21 13:56 atrol Note Added: 0056645