View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0023023||mantisbt||customization||public||2017-06-16 00:52||2017-07-01 10:02|
|Priority||normal||Severity||minor||Reproducibility||unable to reproduce|
|Status||closed||Resolution||no change required|
|Target Version||Fixed in Version|
|Summary||0023023: Restrict change in status after the ticket is closed|
The requirement is to restrict the ability of all users, except admin to change the status of the ticket, once it is closed. Only the admin should have the ability to change the status of those tickets. Can you please suggest a better method to sort this out asap?. Its a bit urgent to find a solution for this...Please help me.
|Tags||No tags attached.|
check page Manage > Manage Configuration > Workflow Thresholds.
This is not a bug or feature request for MantisBT (you are asking for help on how to configure the system). I am therefore resolving this issue as "no change required".
Please use the forums to get support on customizing and using MantisBT (refer to http://www.mantisbt.org/support.php for links and further details).
Thanks a lot Atrol. It worked for me.
|2017-06-16 00:52||drp||New Issue|
|2017-06-16 02:13||atrol||Priority||immediate => normal|
|2017-06-16 02:13||atrol||Severity||major => minor|
|2017-06-16 02:14||atrol||Assigned To||=> atrol|
|2017-06-16 02:14||atrol||Status||new => resolved|
|2017-06-16 02:14||atrol||Resolution||open => no change required|
|2017-06-16 02:14||atrol||Note Added: 0057089|
|2017-06-19 06:33||drp||Note Added: 0057095|
|2017-07-01 10:02||atrol||Status||resolved => closed|