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IDProjectCategoryView StatusLast Update
0023122mantisbtperformancepublic2017-07-27 04:10
ReporterLaos10Assigned Toatrol 
Status closedResolutionno change required 
Product Version2.5.1 
Target VersionFixed in Version 
Summary0023122: Mantis 2.5.1 su rendimiento no es bueno

Cordial Saludo,

Estoy trabajando con mantis 2.5.1 y al momento de agregar una nota o realizar seguimiento a mis casos presenta demora en el proceso de inserción ya que dura hasta 15 minutos intentando agregar una nota o al momento de cambiar de estado o asignación presenta el mismo inconveniente.

Agradezco la ayuda de manera oportuna.
Feliz Día.

TagsNo tags attached.




2017-07-17 12:28

developer   ~0057244

English please!


the provided information is not sufficient to provide any help in resolving the issue. A complete and detailed description is required for the support team to get a clear understanding of the problem.

Please explain what you do, what are the results you expect to get and what you actually get.

Also provide detailed, step-by-step instructions to reproduce the issue; the additional information listed below may also be useful:

  • Exact version of PHP, Database, Web server, Browser and Operating System
  • Relevant customizations (e.g. changes in config_inc.php, etc)
  • Installed plugins or custom functions ?
  • Was the MantisBT source code modified in any way ?


2017-07-17 12:48

reporter   ~0057247

Best regard,

I am working with mantis 2.5.1 and at the moment of adding a note or tracking a case of presentation of delay in the process of insertion and that lasts up to 15 minutes trying to add a note at the time of change of status or assignment to present The same inconvenience.

PHP Version : 5.6.30
Database : Mysql
Web server _ Local / Xampp
Browser: all

This problem is present when is installationed the version of mantis 2.5.1

I appreciate timely fashion help.
Happy day



2017-07-17 16:43

developer   ~0057248


As a first step I recommend to check if there are a lot of entries in database table mantis_email_table.
If so, there is a problem sending emails to all or some of the recipients.
You can also temporary disable e-mali configuration by adding the following line to file config_inc.php and check if there is still the issue.

$g_enable_email_notification    = OFF;

This is not a bug or feature request for MantisBT (you are asking for help on how to deal with performance issues). I am therefore resolving this issue as "no change required".

Please use the forums to get support on customizing and using MantisBT (refer to for links and further details).

Issue History

Date Modified Username Field Change
2017-07-17 12:17 Laos10 New Issue
2017-07-17 12:28 atrol Status new => feedback
2017-07-17 12:28 atrol Note Added: 0057244
2017-07-17 12:48 Laos10 Note Added: 0057247
2017-07-17 12:48 Laos10 Status feedback => new
2017-07-17 16:43 atrol Assigned To => atrol
2017-07-17 16:43 atrol Status new => resolved
2017-07-17 16:43 atrol Resolution open => no change required
2017-07-17 16:43 atrol Note Added: 0057248
2017-07-27 04:10 atrol Status resolved => closed