View Issue Details

IDProjectCategoryView StatusLast Update
0023183mantisbttime trackingpublic2017-09-29 02:46
Reporterdoker Assigned Toatrol  
PriorityhighSeveritymajorReproducibilityalways
Status closedResolutionno change required 
Summary0023183: time tracking
Description

Hello!
When I use Time Tracking inside ticket - I get correct worktime. But if I use basic Time Tracking in all project - I get zero result (0 hours).
Can you help, please?

p.s. see attach.

TagsNo tags attached.
Attached Files
time_tracking1.png (105,843 bytes)   
time_tracking1.png (105,843 bytes)   
time_tracking2.png (104,185 bytes)   
time_tracking2.png (104,185 bytes)   

Activities

atrol

atrol

2017-08-04 15:01

developer   ~0057392

doker,

I was not able to reproduce your problem with a fresh install of the latest stable MantisBT release (2.5.1 at the moment).

If you are running an older version, I recommend that you upgrade to the latest (download from [1]). If after doing so the problem persists, do not hesitate to reopen the issue and provide detailed step-by-step instructions to reproduce the issue.
Please add screen shots with English language settings.

The following additional information may also be useful:

  • Exact version of MantisBT, PHP, Database, Web server, Browser and Operating System
  • Relevant customizations (e.g. changes in config_inc.php, etc)
  • Installed plugins or custom functions ?
  • Was the MantisBT source code modified in any way ?

[1] http://mantisbt.org/download.php

doker

doker

2017-09-19 04:50

reporter   ~0057749

Hello, sorry for delay.
I found dependence, this problem begin after upgrade database to version 2.x
I check it in different version (2.0.0, 2.3.0, 2.4.0, 2.5.1) - the same problem.
In all tickets that was created before upgrade database - tracking working, in all tickets that was create after upgrade db - tracking not working.

  • Exact version of MantisBT, PHP, Database, Web server, Browser and Operating System
    Mantis - 2.5.1
    PHP - 5.5.15
    DB - MySQL 5.5.39
    Web Server - Apache 2.4.10
    Browser - Google Chrome, Mozilla Firefox
    OS - on server with mantis FreeBSD 10, on client pc - Windows 10.

  • Relevant customizations (e.g. changes in config_inc.php, etc)
    none

  • Installed plugins or custom functions ?
    Not used.

  • Was the MantisBT source code modified in any way ?
    Only by ticket 0022676 - core/bug_api.php (line 2160)

if( $p_current_handler == NO_USER &&

changed to

if(

But I reverted this changes and tested - also not working.

atrol

atrol

2017-09-19 13:58

developer   ~0057756

@doker, you wrote that you did not install any plugin.

I am quite sure this is not true.
The time tracking icon in menu is not the time tracking icon of standard Mantis.
I assume you have installed the following 3rd party plugin https://github.com/mantisbt-plugins/timetracking
Right?

doker

doker

2017-09-19 15:01

reporter   ~0057757

This is plugin was installed for testing, before install time tracking not work, and time tracking plugin not working also.

atrol

atrol

2017-09-19 15:11

developer   ~0057758

doker,

This is not a bug or feature request for MantisBT (you are asking for help on how to deal with problems of a 3rd party plugin). I am therefore resolving this issue as "no change required".

Please use the issue tracker of the plugin to report any problems. https://github.com/mantisbt-plugins/timetracking/issues