0023447: Mantis keeps shutting down when I try to open it - MantisBT

ID	Project	Category	View Status	Date Submitted	Last Update

0023447	mantisbt	performance	public	2017-10-09 12:44	2017-10-22 18:47

Reporter	crenee	Assigned To	atrol
Priority	normal	Severity	major	Reproducibility	random
Status	closed	Resolution	no change required
Product Version	1.3.0

Summary	0023447: Mantis keeps shutting down when I try to open it
Description	I have a freshly installed mantis package. Once I close it - when I try to open it again, it immediately shuts down.
Steps To Reproduce	I have installed twice with the same results.
Tags	No tags attached.
Attached Files	MantisShutdown.JPG (55,026 bytes) MantisShutdown.JPG (55,026 bytes)

atrol 2017-10-09 13:16 developer ~0057915	crenee, This is not a bug or feature request for MantisBT (you are asking for help or Mantis2Go). I am therefore resolving this issue as "no change required". Be also aware that Mantis2Go does not support latest Mantis 2.x but just Mantis 1.3.x.

crenee 2017-10-09 13:22 reporter ~0057916	That I am using 1.3.x Where do I go to get help? This the 2nd time my request for help has been denied.

atrol 2017-10-09 13:44 developer ~0057917	That I am using 1.3.x Where do I go to get help? You get support for MantisBT 1.3 at this tracker, but not for Mantis2Go. Keep in mind that Do not use for production purposes! see https://sourceforge.net/projects/mantis2go/ The right place for Mantis2Go issues would be http://www.atrol.de/issues see https://sourceforge.net/projects/mantis2go/support?source=navbar I don't have any plans at the moment to upgrade Mantis2Go to a newer MantisBT version. This the 2nd time my request for help has been denied. What do you mean with this? 0023440 ? If so, you got help, see first link at note 0023440:0057907 and I explained that this is the wrong place for configuration issues and I provided a link to the right place to get such kind of support.

crenee 2017-10-11 14:59 reporter ~0057944	I understand now. Thank you.