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IDProjectCategoryView StatusLast Update
0007625mantisbtadministrationpublic2013-05-27 05:40
Reporterjaiume Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status newResolutionopen 
PlatformIE7OSWindowsOS VersionXP
Product Version1.0.6 
Summary0007625: Password Change goes back to password change
Description

When a user is presented with the form to change their password, once they click update, it returns them to the same page. This is very confusing for new users.

TagsNo tags attached.

Relationships

related to 0015889 acknowledgeddregad Redirect to default page after password reset 

Activities

Thomi35

Thomi35

2008-05-22 05:09

reporter   ~0017903

That's an issue that makes problems in our company, too. Users tried to change their passwords and thought that their actions haven't had any effect due the descibed problem.

LaurentChardin

LaurentChardin

2008-05-26 04:33

reporter   ~0017914

We have the same problem with v1.1.1 (after migrating from 1.0.6).

LaurentChardin

LaurentChardin

2008-05-26 06:55

reporter   ~0017917

Actually, we don't have the same issue:

  • users were using the lost password function
  • they were redirected to the 'lost password' form
  • they submited their login/email and received the email with the forged url
  • displaying the update form, they choose a new password and submited the form
  • the password changed message was displayed
  • the user were redirected to the login page, the login/new pass wasn't working

Quick fix:
looks like during the update, the last column of mantis_user_table wasn't updated and failed_login_count was still equals to 1.
Updated the table with failed_login_count equals 0 fix the problem.

GJHmf

GJHmf

2010-05-13 07:13

reporter   ~0025493

I've noticed this when updating from 1.1.8 to 1.2.1; although I can't 100% recall that it didn't happen under 1.1.8.