I'm planning on utilizing Email Reporting to be the link between a feedback form on my website and Mantis. The feedback form will have a dropdown option for type of feedback (bug, comment, etc) that I would like to have drive the Category in Mantis. The best way I can think of to manage this currently is to setup multiple unique email addresses that Email Reporting monitors and have the form send an email to the different addresses based on the feedback dropdown. However, it would be great if the email itself could be parsed by Email Reporting and any special attributes pass into the Mantis ticket (like priority can). Perhaps this could look for words like ***Category = *** or the like in the email.
Does anyone have any suggestions on how to manage this cleanly in my current setup, or can this be added as a feature request for Email Reporting?
Thank you for your help!