How to configure email notification

[trung751581]

Hi all,

I just installed new Mantis on my computer. Project and bug have been created.
Now i want to configure Mantis to send email to Owner (Originator or Reporter) and assign people when the bug is changed to "assigned" status . I try some method on internet but still can not get email when administrator change bug status to assign. Please teach me how to configure that

Thanks
Henry

[atrol]

Check settings on page My Account > Preferences
Ensure that "E-mail on Status Change" is checked.

[trung751581]

Hi bro,

This is my config:
#Quote
<?php
$g_hostname = 'localhost';
$g_db_type = 'mysqli';
$g_database_name = 'aname';
$g_db_username = 'root';
$g_db_password = '';
$g_default_timezone = 'Europe/Vienna';
$g_crypto_master_salt = 'BD+GenZLjQQ04+JNQe5S3hSLP9AOaLiE4whENmkqv0E=';
$g_login_method = LDAP;
$g_ldap_server = '10.142.38.60:389';
//$g_ldap_port = '389';
$g_ldap_root_dn = 'CN=Users,DC=duongtuan,DC=com';
$g_ldap_organization = '';
$g_ldap_uid_field = 'sAMAccountName';
$g_ldap_bind_dn = 'CN=administrator,CN=Users,DC=duongtuan,DC=com';
$g_ldap_bind_passwd = '*******';
$g_use_ldap_email= ON;
$g_validate_email= ON;
$g_ldap_follow_referrals = OFF;
$g_use_ldap_realname = ON;
$g_ldap_protocol_version = 3;
$g_log_level = LOG_LDAP;
$g_log_destination = 'file:C:/mantis_log/mantisbt.log';
# --- Email Configuration ---
$g_allow_signup = ON;
$g_enable_email_notification = ON; # //enables the email messages
$g_phpMailer_method = 2; #PHPMAILER_METHOD_SMTP
$g_smtp_host = 'mail.duongtuan.com';
$g_smtp_connection_mode = '';
$g_smtp_port = 25;
$g_from_email = 'administrator@duongtuan.com';
$g_smtp_username = 'administrator';
$g_smtp_password = '********';
$g_administrator_email = 'administrator@duongtuan.com';
$g_email_receive_own = ON;
$g_allow_blank_email = ON;
$g_email_send_using_cronjob = ON;
$g_log_level = LOG_EMAIL | LOG_EMAIL_RECIPIENT | LOG_LDAP;;
$g_log_destination = 'file:C:/mantis_log/mantisbt_mail.log';
#UNQUOTE

This is my mantisbt_mail.log when i issue something or change status:
#QUOTE
2016-12-30 12:11 CET MAIL email_api.php:856 email_bug_added() Issue #9 reported
2016-12-30 12:11 CET RECIPIENT email_api.php:278 email_collect_recipients() Issue = #9, add @U1 (reporter)
2016-12-30 12:11 CET RECIPIENT email_api.php:288 email_collect_recipients() Issue = #9, add @U1 (handler)
2016-12-30 12:11 CET RECIPIENT email_api.php:355 email_collect_recipients() Issue = #9, add @U1 (based on access level)
2016-12-30 12:11 CET RECIPIENT email_api.php:355 email_collect_recipients() Issue = #9, add @U3 (based on access level)
2016-12-30 12:11 CET RECIPIENT email_api.php:355 email_collect_recipients() Issue = #9, add @U4 (based on access level)
2016-12-30 12:11 CET LDAP ldap_api.php:227 ldap_get_field_from_username() Retrieving field 'mail' for 'administrator'
2016-12-30 12:11 CET LDAP ldap_api.php:230 ldap_get_field_from_username() Binding to LDAP server
2016-12-30 12:11 CET LDAP ldap_api.php:63 ldap_connect_bind() Attempting connection to LDAP server/URI '10.142.38.60:389'.
2016-12-30 12:11 CET LDAP ldap_api.php:66 ldap_connect_bind() Connection accepted by LDAP server
2016-12-30 12:11 CET LDAP ldap_api.php:79 ldap_connect_bind() Setting LDAP protocol version to 3
2016-12-30 12:11 CET LDAP ldap_api.php:101 ldap_connect_bind() Attempting bind to ldap server with username and password
2016-12-30 12:11 CET LDAP ldap_api.php:114 ldap_connect_bind() Bind to ldap server successful
2016-12-30 12:11 CET LDAP ldap_api.php:241 ldap_get_field_from_username() Searching for (&(sAMAccountName=administrator))
2016-12-30 12:11 CET LDAP ldap_api.php:259 ldap_get_field_from_username() Unbinding from LDAP server
2016-12-30 12:11 CET LDAP ldap_api.php:272 ldap_get_field_from_username() Found value 'Administrator@duongtuan.com' for field 'mail'.
2016-12-30 12:11 CET LDAP ldap_api.php:227 ldap_get_field_from_username() Retrieving field 'mail' for 'hoang.nguyenminh'
2016-12-30 12:11 CET LDAP ldap_api.php:230 ldap_get_field_from_username() Binding to LDAP server
2016-12-30 12:11 CET LDAP ldap_api.php:63 ldap_connect_bind() Attempting connection to LDAP server/URI '10.142.38.60:389'.
2016-12-30 12:11 CET LDAP ldap_api.php:66 ldap_connect_bind() Connection accepted by LDAP server
2016-12-30 12:11 CET LDAP ldap_api.php:79 ldap_connect_bind() Setting LDAP protocol version to 3
2016-12-30 12:11 CET LDAP ldap_api.php:101 ldap_connect_bind() Attempting bind to ldap server with username and password
2016-12-30 12:11 CET LDAP ldap_api.php:114 ldap_connect_bind() Bind to ldap server successful
2016-12-30 12:11 CET LDAP ldap_api.php:241 ldap_get_field_from_username() Searching for (&(sAMAccountName=hoang.nguyenminh))
2016-12-30 12:11 CET LDAP ldap_api.php:259 ldap_get_field_from_username() Unbinding from LDAP server
2016-12-30 12:11 CET LDAP ldap_api.php:272 ldap_get_field_from_username() Found value 'hoang.nguyenminh@duongtuan.com' for field 'mail'.
2016-12-30 12:11 CET LDAP ldap_api.php:227 ldap_get_field_from_username() Retrieving field 'mail' for 'ha.nguyenngoc'
2016-12-30 12:11 CET LDAP ldap_api.php:230 ldap_get_field_from_username() Binding to LDAP server
2016-12-30 12:11 CET LDAP ldap_api.php:63 ldap_connect_bind() Attempting connection to LDAP server/URI '10.142.38.60:389'.
2016-12-30 12:11 CET LDAP ldap_api.php:66 ldap_connect_bind() Connection accepted by LDAP server
2016-12-30 12:11 CET LDAP ldap_api.php:79 ldap_connect_bind() Setting LDAP protocol version to 3
2016-12-30 12:11 CET LDAP ldap_api.php:101 ldap_connect_bind() Attempting bind to ldap server with username and password
2016-12-30 12:11 CET LDAP ldap_api.php:114 ldap_connect_bind() Bind to ldap server successful
2016-12-30 12:11 CET LDAP ldap_api.php:241 ldap_get_field_from_username() Searching for (&(sAMAccountName=ha.nguyenngoc))
2016-12-30 12:11 CET LDAP ldap_api.php:259 ldap_get_field_from_username() Unbinding from LDAP server
2016-12-30 12:11 CET LDAP ldap_api.php:272 ldap_get_field_from_username() Found value 'ha.nguyenngoc@duongtuan.com' for field 'mail'.
#UNQUOTE

I think i have correct config but Mantis is still not send email to user as i setup rule on Email notification. Please help me to check

Thanks