Problem With Domain Email

[Nitroxys]

hello everyone when i register an user with a normal email (user@gmail.com) is all good, the user get notifications and all but when i try to create an user with my domain email (user@domain.com) the email never comes, what can i do??

[atrol]

Hard to say anything as you did not provide that much information (e.g. configuration of email settings, Mantis version, ...)

I assume that the server which is used the send the email does not know how to resolve domain.com.

[Nitroxys]

im sorrry my version of mantis is 1.2.19

this is my config_inc.php

Code: Select all

<?php
$g_default_language = 'spanish';
	$g_hostname = 'localhost';
	$g_db_type = 'mysql';
	$g_database_name = 'admbtech_mant1';
	$g_db_username = 'admbtech_mant1';
	$g_db_password = 'xxxxxxx';
	$g_db_table_prefix = 'mant';
?>

and my config_inc.php.sample

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# --- Database Configuration ---
$g_hostname      = 'localhost';
$g_db_username   = 'mantisdbuser';
$g_db_password   = '';
$g_database_name = 'bugtracker';
$g_db_type       = 'mysql';

# --- Email Configuration ---
$g_phpMailer_method		= PHPMAILER_METHOD_MAIL; # or PHPMAILER_METHOD_SMTP, PHPMAILER_METHOD_SENDMAIL
$g_smtp_host			= '';			# used with PHPMAILER_METHOD_SMTP
$g_smtp_username		= '';					# used with PHPMAILER_METHOD_SMTP
$g_smtp_password		= '';					# used with PHPMAILER_METHOD_SMTP
$g_administrator_email  = '';
$g_webmaster_email      = 'webmaster@example.com';
$g_from_email           = 'noreply@example.com';	# the "From: " field in emails
$g_return_path_email    = 'admin@example.com';	# the return address for bounced mail
$g_smtp_connection_mode = 'ssl';

[atrol]

and my config_inc.php.sample

config_inc.php.sample is just an example, it is not used during runtime.
All configuration options have to be set in config_inc.php

Read the documentation for available email options http://www.mantisbt.org/docs/master-1.2 ... NFIG.EMAIL
and this post http://www.mantisbt.org/forums/viewtopi ... =3&t=15398