email notifications

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rafasegovia
Posts: 7
Joined: 29 Feb 2012, 17:16

email notifications

Post by rafasegovia »

Hi there ,

Currently, all users of one project are getting mails when a issue is closed, updated, and so on. I would like Mantis to send mails only to issue reporter and project managers when issue is updated. How can I do this?

Attached is current email notification screen for all projects,

Currently we are using Mantis V1.2.10


Thank a lot,

Rafael
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email notification levels
email notification levels
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atrol
Site Admin
Posts: 8374
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: email notifications

Post by atrol »

rafasegovia wrote:all users of one project
There you are talking about one sepcific project
rafasegovia wrote:Attached is current email notification screen for all projects
These are the settings for all projects, they might be overridden by the settings of the one specific project
Please use Search before posting and read the Manual
rafasegovia
Posts: 7
Joined: 29 Feb 2012, 17:16

Re: email notifications

Post by rafasegovia »

Hi,

What I meant is that this is the configuration for this project, and is the same for all projects.
rafasegovia
Posts: 7
Joined: 29 Feb 2012, 17:16

Re: email notifications

Post by rafasegovia »

Any help? we are stuck!
atrol
Site Admin
Posts: 8374
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: email notifications

Post by atrol »

rafasegovia wrote: Currently, all users of one project are getting mails
Hard to believe as you deactivated all email notifications for all users that are not MANAGER.

You can enable email logging to see what happens
http://www.mantisbt.org/docs/master-1.2 ... IG.LOGGING
Please use Search before posting and read the Manual
rafasegovia
Posts: 7
Joined: 29 Feb 2012, 17:16

Re: email notifications

Post by rafasegovia »

Well I have found something.

It seems that somebody created a record for notify_flags for all projects in the 'Configuration report' section, as an empty array.

Could this be the problem?

I managed to delete all records and insert them again and I beileve now it is working.

Thanks for your time
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