No more emails notifications sent to the users

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Ant
Posts: 3
Joined: 06 Apr 2017, 09:10

No more emails notifications sent to the users

Post by Ant »

1. My settings since one year:

Mantis v1.2.19
Php 5.4
using phpmailer by default and never added anything in the config.inc.php : it worked on its own I think when I first installed MantisBT
All users were receiving the emails of the bugs while they were concerned by the project or at least by the bug.

2. Since one month my colleagues say they don't receive the mails (neither do I)

- I read some documentation yesterday : it's told to choose between phpmailer or smtp settings in config.inc.php but I never had to do thta previously and it worked.
- The thing I could have done is moving my php version of my mutualized server to 5.6.
- I may have activated the SSL in the meantime but not sure
- I didn't change any file or version of Mantis BT
- the rules for receiving emails is the same as the default table installed one year ago.

Can someone help me ?

Thank you
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: No more emails notifications sent to the users

Post by atrol »

Please use Search before posting and read the Manual
Ant
Posts: 3
Joined: 06 Apr 2017, 09:10

Re: No more emails notifications sent to the users

Post by Ant »

Hello,
thank you I understand that with SMTP and will do if I don't have an other solution.

But why did it work without that for one year and almost 60 tickets shared with notifications like many other tools (CMS, ecommerce) on some servers ...


Thank you
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