I am new to Mantis and have just started using Mantis 2.5.1.
In "View Issues" > "Viewing Issues" pane, I see I can click "CSV Export" or "Excel Exports" and
Mantis creates a download which provides information on the list of tickets.
I updated the Mantis config file so the columns shows day and time: $g_short_date_format = 'Y-m-d H:i';
QUESTION:
I would like to be able to add a Column showing the date/time when the ticket status changed to "Acknowledged".
The status changed to "Acknowledged" time does appear in "View Issue Details" in the "Issue History" .
Even better, if there is a way to show the elapse time between status "New Issue" to "Acknowledged" .
There is nothing to work with in "Manage Columns" available to choose from.
Thanks in advance.
Creating Column for Acknowledge time
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