Hi,
I have a new customer to use our mantis system.
Maybe I have just overseen the feature what I am searching for.
The customer complains, that he gets a single notification for every action taken on a thread.
Specifically, we will 'move' longer email discussion to mantis by creating a ticket and manually adding the separate mails as comments.
This results in several emails within some minutes.
My question:
Is there a way to accumulate several notifications for a single thread only and send just a single notification with for example 5min delay?
Best Regards
Nippey
Email notifications: Accumulate notifications of a thread
Moderators: Developer, Contributor
Re: Email notifications: Accumulate notifications of a threa
Thank you!
I will then try to "flood-filter" at sendmail-level.
Regards
Nippey
I will then try to "flood-filter" at sendmail-level.
Regards
Nippey