View Issue Details

IDProjectCategoryView StatusLast Update
0019896mantisbtldappublic2016-03-20 12:24
ReporterH4uke Assigned To 
Status newResolutionopen 
Product Version1.2.18 
Summary0019896: $g_ldap_root_dn without OU

Hi Mantis Forum,

I have a little problem with my ldap root dn..

It is the sam like this post, I found usign the Forum search:

Re: Active directory Authentication 1.2.12

Postby Kiolul ยป Mar 11, 2014 11:52 am
I have found the solution.
The problem is in my ldap root dn:
$g_ldap_root_dn = 'DC=domain,DC=local'; doesn't work
$g_ldap_root_dn = 'OU=XXX,DC=domain,DC=local'; works

But, this previous root dn parameter works with GLPI and Redmine...


I get the following Error(s):
(see attachment)

Anybody has an idea to fix this? It is not really possible to add an OU at this place. I have to search at root of domain.

Thanks in advance,



TagsNo tags attached.




2015-07-01 04:40


ldap error.png (67,721 bytes)   
ldap error.png (67,721 bytes)   


2015-07-01 07:57

developer   ~0050998

It's been a while since I last used LDAP with Mantis...

Can you please enable logging ($g_log_level = LOG_LDAP) and post the log file. The relevant settings in your config would be helpful too, as would information about your ldap server (is it AD ?)



2015-07-02 02:25

reporter   ~0051003

2015-07-02 08:09 CEST ldap Binding to LDAP server
2015-07-02 08:09 CEST ldap Attempting connection to LDAP URI 'LDAPSERVER:389'.
2015-07-02 08:09 CEST ldap Connection accepted by LDAP server
2015-07-02 08:09 CEST ldap Setting LDAP protocol version to 3
2015-07-02 08:09 CEST ldap Attempting bind to ldap server with username and password
2015-07-02 08:09 CEST ldap Bind to ldap server successful
2015-07-02 08:09 CEST ldap Searching for (&(sAMAccountName=administrator))
2015-07-02 08:09 CEST ldap ERROR 0000001: Operations error
2015-07-02 08:09 CEST ldap ldap search failed

Very interesting: regarding to the log, mantis is searching for a user called "administrator". it is not defined in our configuration file..



2015-07-02 03:20

developer   ~0051004

'administrator' is the default user, which is created during installation. For security purposes, Mantis performs a check on the login page to ensure that when the user is active, its password had been changed from the default setting.

If I understand correctly, you are not using this account (it is not defined in your LDAP); you should therefore disable or delete it in the Manage Users page, which will bypass the LDAP search.

Let me know if this resolves your issue.



2015-07-02 08:38

reporter   ~0051005

Hi, thanks for fast reply.
after disabling the user "Administrator" we don't get this error directly at accessing the Login page, but after a logging attempt with a user which is present, enabled and has rights to Login - normally.
The log says the same and the error message is also the same - after logging in.
after adding the OU in the root_dn string, everything is ok.



2016-03-15 04:08

reporter   ~0052777

the same problem here.

resolved with adding in config:
$g_ldap_follow_referrals = OFF;

Issue History

Date Modified Username Field Change
2015-07-01 04:40 H4uke New Issue
2015-07-01 04:40 H4uke File Added: ldap error.png
2015-07-01 07:57 dregad Status new => feedback
2015-07-01 07:57 dregad Note Added: 0050998
2015-07-02 02:25 H4uke Note Added: 0051003
2015-07-02 02:25 H4uke Status feedback => new
2015-07-02 03:20 dregad Status new => feedback
2015-07-02 03:20 dregad Note Added: 0051004
2015-07-02 08:38 H4uke Note Added: 0051005
2015-07-02 08:38 H4uke Status feedback => new
2016-03-15 04:08 pikachu Note Added: 0052777