purpletree,

concerning the SMTP issue:
You set

$g_smtp_port = '25';
$g_phpMailer_method = 'PHPMAILER_METHOD_SMTP';

it should be

$g_smtp_port = 25;
$g_phpMailer_method = PHPMAILER_METHOD_SMTP;

This is not a bug or feature request for MantisBT (you are asking for help on how to configure the system). I am therefore resolving this issue as "no change required".

Please use the forums to get support on customizing and using MantisBT (refer to http://www.mantisbt.org/support.php for links and further details).

atrol,
thanks a lot and sorry if it sounded like I was asking for help.
I have confirmed that SMTP settings do not work.
I am running a magento website on same server. There I use SMTP for mailing.
If I put the same credentials here, it does not send any emails.

Following are the parameters I am sending:

$g_phpMailer_method =PHPMAILER_METHOD_SMTP;
$g_smtp_host='in-v3.mailjet.com';
$g_smtp_port=25;
$g_smtp_connection_mode='';
$g_smtp_username='myuser';
$g_smtp_password='mypasswd';

Note: I have also tried with port 587 and tls, which work for other website too, but not for this.

hi atrol, by any chance did you have time to look at this?

I still think this is not a bug or feature request for MantisBT but a configuration issue that should not be treated at this place but in the forums.

I am not able to reproduce the issue and I will set to resolved again, unless you are able to provide step by step instruction to reproduce the issue, starting from a fresh install.

You can enable email logging for Mantis, to trace if Mantis decides to sent email based on your configuration.
https://www.mantisbt.org/docs/master/en-US/Admin_Guide/html-desktop/#admin.config.logging

If emails are sent, you have to check the logs of your SMTP server, spam filters, mail client settings, ...

purpletree,

You did not provide feedback; I am therefore resolving this issue as "no change required".

Feel free to reopen the issue at a later time and provide the requested information.