View Issue Details

IDProjectCategoryView StatusLast Update
0024804mantisbtbugtrackerpublic2018-10-15 06:52
Reporternijilnandanam Assigned Toatrol  
PriorityimmediateSeveritymajorReproducibilityalways
Status closedResolutionno change required 
Product Version2.17.0 
Summary0024804: New Line not working in Description or Note
Description

Hi There,

The new line disappears from the description box and note section after the data is saved.

Eg : When i type

Hi John,

Please refer to the latest documents

Thanks
Nijil

This will appear as

Hi John,Please refer to the latest documents Thanks Nijil

TagsNo tags attached.
Attached Files
config_inc.php (3,490 bytes)   
<?php
# MantisBT - A PHP based bugtracking system

# MantisBT is free software: you can redistribute it and/or modify
# it under the terms of the GNU General Public License as published by
# the Free Software Foundation, either version 2 of the License, or
# (at your option) any later version.
#
# MantisBT is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
# GNU General Public License for more details.
#
# You should have received a copy of the GNU General Public License
# along with MantisBT.  If not, see <http://www.gnu.org/licenses/>.

/**
 * @package MantisBT
 * @copyright Copyright (C) 2000 - 2002  Kenzaburo Ito - kenito@300baud.org
 * @copyright Copyright (C) 2002 MantisBT Team - mantisbt-dev@lists.sourceforge.net
 * @link http://www.mantisbt.org
 */

# This sample file contains the essential files that you MUST
# configure to your specific settings.  You may override settings
# from config_defaults_inc.php by uncommenting the config option
# and setting its value in this file.

# Rename this file to config_inc.php after configuration.

# In general the value OFF means the feature is disabled and ON means the
# feature is enabled.  Any other cases will have an explanation.

# Look in http://www.mantisbt.org/docs/ or config_defaults_inc.php for more
# detailed comments.

# --- Database Configuration ---
$g_hostname               = '34.242.146.204';
$g_db_type                = 'mysqli';
$g_database_name          = 'issuetracker';
$g_db_username            = '****';
$g_db_password            = '****';

$g_default_timezone       = 'Asia/Calcutta';

$g_crypto_master_salt     = 'rGJXs+4OfVu38Zfw1cP4LO4zfaR7jn4QIwmqRQbgjkQ=';

# --- Anonymous Access / Signup ---
$g_allow_signup				= OFF;
$g_allow_anonymous_login	= OFF;
$g_anonymous_account		= '';

# --- Email Configuration ---
$g_phpMailer_method		= PHPMAILER_METHOD_SMTP; # or PHPMAILER_METHOD_SMTP, PHPMAILER_METHOD_SENDMAIL
$g_smtp_host			= 'smtp.gmail.com';			# used with PHPMAILER_METHOD_SMTP
$g_smtp_username		= '***@gmail.com';					# used with PHPMAILER_METHOD_SMTP
$g_smtp_password		= '***';					# used with PHPMAILER_METHOD_SMTP
$g_smtp_connection_mode = 'ssl';
$g_smtp_port 			= 465;
$g_webmaster_email      = '***@gmail.com';
$g_from_email           = '***@gmail.com';	# the "From: " field in emails
$g_return_path_email    = '***@gmail.com';	# the return address for bounced mail
$g_from_name			= 'Issue Tracker';
# $g_email_receive_own	= OFF;
# $g_email_send_using_cronjob = OFF;

$g_form_security_validaton = OFF;

# --- Attachments / File Uploads ---
$g_allow_file_upload	= ON;
$g_file_upload_method	= DATABASE; # or DISK
# $g_absolute_path_default_upload_folder = ''; # used with DISK, must contain trailing \ or /.
$g_max_file_size		= 5000000;	# in bytes
# $g_preview_attachments_inline_max_size = 256 * 1024;
# $g_allowed_files		= '';		# extensions comma separated, e.g. 'php,html,java,exe,pl'
# $g_disallowed_files		= '';		# extensions comma separated

# --- Branding ---
$g_window_title			= 'XXX XXX';
# $g_logo_image			= 'images/mantis_logo.png';
# $g_favicon_image		= 'images/favicon.ico';

# --- Real names ---
# $g_show_realname = OFF;
# $g_show_user_realname_threshold = NOBODY;	# Set to access level (e.g. VIEWER, REPORTER, DEVELOPER, MANAGER, etc)

# --- Others ---
# $g_default_home_page = 'my_view_page.php';	# Set to name of page to go to after login
config_inc.php (3,490 bytes)   

Activities

atrol

atrol

2018-09-24 07:51

developer   ~0060683

I am not able to reproduce.
Did you disable Text Processing of MantisBT Formatting plugin?

nijilnandanam

nijilnandanam

2018-09-24 07:59

reporter   ~0060684

I have not installed any plugin . I can only see MantisBT Core 2.17.0 installed in plugin list

atrol

atrol

2018-09-24 14:42

developer   ~0060686

Is there a folder MantisCoreFormatting in folder plugins of your installation?

nijilnandanam

nijilnandanam

2018-09-25 00:54

reporter   ~0060687

Yes there are following folders under /mantisbt-2.17.0/plugins folder

  1. XmlImportExport
  2. MantisGraph
  3. MantisCoreFormatting
  4. Gravatar

and two files

  1. Web.config
  2. .htaccess

.htaccess has the following contents

no access to this folder

Apache 2.4

<IfModule mod_authz_core.c>
Require all denied
</IfModule>

Apache 2.2

<IfModule !mod_authz_core.c>
Order Allow,Deny
Deny from all
</IfModule>

nijilnandanam

nijilnandanam

2018-09-25 08:44

reporter   ~0060690

Should i need to delete that file ?

Please help

atrol

atrol

2018-09-25 11:02

developer   ~0060692

nijilnandanam,

I am not able to reproduce the issue.

The provided information is not sufficient to provide help in resolving the issue. A complete and detailed description is required for the support team to get a clear understanding of the problem.

Also provide detailed, step-by-step instructions to reproduce the issue starting from download; the additional information listed below may also be useful:

  • Exact version of PHP, Database, Web server, Browser and Operating System
  • Relevant customizations (e.g. changes in config_inc.php, etc)
  • Installed plugins or custom functions ?
  • Was the MantisBT source code modified in any way ?
  • Does running admin/check/index.php display any errors or warnings ?
  • Do you see any errors or warnings in PHP or web server logs ?
nijilnandanam

nijilnandanam

2018-09-26 02:48

reporter   ~0060694

Hi Please find the requested details following

#Exact version of PHP, Database, Web server, Browser and Operating System :
PHP Version 5.6.33,
Server Apache 2.0 Handler
Browser : Chrome Version 69.0.3497.100
OS : Linux ip-172-31-42-14 4.4.51-40.60.amzn1.x86_64 0000001 SMP Wed Mar 29 19:17:24 UTC 2017 x86_64
http://ec2-34-242-146-204.eu-west-1.compute.amazonaws.com/demo/phpinfo.php

#Relevant customizations (e.g. changes in config_inc.php, etc)
No customization done . Attached the config.inc.php

#Installed plugins or custom functions ?
No plugins installed

#Was the MantisBT source code modified in any way ?
No

#Does running admin/check/index.php display any errors or warnings ?
Yes please see the link below
http://ec2-34-242-146-204.eu-west-1.compute.amazonaws.com/demo/issuetracker/admin/check/index.php

#Do you see any errors or warnings in PHP or web server logs ?
No

atrol

atrol

2018-09-26 04:28

developer   ~0060696

Last edited: 2018-09-26 04:29

Set $g_max_file_size = 2000000; on your config_inc.php to get rid of the first error.
After that run again admin/check/index.php where you might get some more errors or warnings.

Independent from that, I recommend to use a newer PHP version (might also fix the issue), as PHP 5.6 is supported just until January 2019.

provide detailed, step-by-step instructions to reproduce the issue starting from download

Still missing

Was the MantisBT source code modified in any way ?
No

This is not true.
You changed at least layout_api.php.

Please try an original source without any modifications.

atrol

atrol

2018-10-05 17:28

developer   ~0060751

nijilnandanam,

You did not provide feedback; I am therefore resolving this issue as "no change required".

Feel free to reopen the issue at a later time and provide the requested information.