0025778: Reset password emails not received for existing as well as new users and Forgot password is also not sending emails to the user - MantisBT

ID	Project	Category	View Status	Date Submitted	Last Update

0025778	mantisbt	authentication	public	2019-05-21 09:09	2019-06-02 15:53

Reporter	AudetemiQA	Assigned To	dregad
Priority	high	Severity	block	Reproducibility	always
Status	closed	Resolution	no change required
Product Version	2.20.0

Summary	0025778: Reset password emails not received for existing as well as new users and Forgot password is also not sending emails to the user
Description	We have upgraded Mantis to 2.20.0 but still facing this issues: From the administrator login if Reset password is clicked for the users - the reset password link is not sent to the respective user's mail id.(Though message is displayed about email has been sent to the user) If the user tries clicking on - Lost your password for resetting the password - vaid code email is not sent to the user's given email id. Kindly help to resolve this asap as we are not able to use Mantis.
Tags	No tags attached.

wolfpack 2019-05-22 18:08 reporter ~0062111	I had to use SMTP to get this working. Try testing with an SMTP account. If it works, then verify your sendmail configurations.

dregad 2019-05-23 02:41 developer ~0062114	AudetemiQA, This is not a bug or feature request for MantisBT (you are asking for help on how to configure the system). I am therefore resolving this issue as "no change required". Please use the forums to get support on customizing and using MantisBT (refer to http://www.mantisbt.org/support.php for links and further details).