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IDProjectCategoryView StatusLast Update
0025843mantisbtattachmentspublic2019-06-28 17:33
Reporteraporcar@dipcas.es Assigned Toatrol  
PrioritynormalSeverityminorReproducibilityhave not tried
Status closedResolutionno change required 
Product Version2.9.0 
Summary0025843: Mantis corrupts the attached files
Description

Hello,
Many times, when I try to open a file that I downloaded from a Mantis issue, it could not open it, it's as if the file was corrupted.
We have come to the conclusion that those files that are uploaded to Mantis that contain logos usually fail to try to open them after downloading them.
Thank you,

TagsNo tags attached.

Activities

atrol

atrol

2019-06-07 07:31

developer   ~0062223

aporcar@dipcas.es,

I was not able to reproduce your problem with a fresh install of the latest stable MantisBT release (2,21.0 at the moment).

I recommend that you upgrade to the latest (download from [1]). If after doing so the problem persists, provide detailed step-by-step instructions to reproduce the issue; the following additional information may also be useful:

  • Exact version of PHP, Database, Web server, Browser and Operating System
  • Relevant customizations (e.g. changes in config_inc.php, etc)
  • Installed plugins or custom functions ?
  • Was the MantisBT source code modified in any way ?

[1] http://mantisbt.org/download.php

thE_iNviNciblE

thE_iNviNciblE

2019-06-14 02:48

reporter   ~0062255

in the new version is no error, often use drag and drop with https://getgreenshot.org/

atrol

atrol

2019-06-16 14:12

developer   ~0062261

aporcar@dipcas.es,

You did not provide any feedback; I am therefore resolving this issue as "no change required".

Feel free to reopen the issue at a later time and provide the requested information.