View Issue Details

IDProjectCategoryView StatusLast Update
0026543mantisbtemailpublic2020-01-12 10:27
Reporterbmaniece Assigned Toatrol  
Status closedResolutionno change required 
Summary0026543: Issue update takes longer time if email notification is enabled

It has been observed that if email notifications are enabled, then the associated action takes a longer time to complete. We felt, including our customers that it's a hard job. Can it be optimized?

TagsNo tags attached.




2019-12-31 10:35

developer   ~0063349

You could try using a cron job to send emails, see option $g_email_send_using_cronjob in Admin Guide
This is typically not needed if everything else is setup well.


This is not a bug or feature request for MantisBT (you are asking for help on how to deal with performance issues on your system). I am therefore resolving this issue as "no change required".

Please use the forums to get support on customizing and using MantisBT (refer to for links and further details).

If you think the problem is caused by a bug in Mantis, feel free to reopen the issue, but provide detailed, step-by-step instructions to reproduce the issue; the additional information listed below may also be useful:

  • Exact version of MantisBT, PHP, Database, Web server, Browser and Operating System
  • Relevant customizations (e.g. changes in config_inc.php, etc)
  • Installed plugins or custom functions ?
  • Was the MantisBT source code modified in any way ?
  • Are there any entries in mantis_email_table ?
  • What does takes longer time exactly mean ?
  • How many recipients get an email if an issue is updated ?

Issue History

Date Modified Username Field Change
2019-12-31 08:26 bmaniece New Issue
2019-12-31 10:35 atrol Assigned To => atrol
2019-12-31 10:35 atrol Status new => resolved
2019-12-31 10:35 atrol Resolution open => no change required
2019-12-31 10:35 atrol Note Added: 0063349
2020-01-12 10:27 atrol Status resolved => closed