0026971: Login Page Broken - MantisBT - Signup temporarily disabled due to spam

ID	Project	Category	View Status	Date Submitted	Last Update

0026971	mantisbt	webpage	public	2020-05-20 09:21	2020-06-13 06:14

Reporter	kanni1303	Assigned To	atrol
Priority	normal	Severity	major	Reproducibility	always
Status	closed	Resolution	no change required
Product Version	2.24.1

Summary	0026971: Login Page Broken
Description	No info other than logo in the login page The error log shown as below [20-May-2020 13:11:38 UTC] PHP Fatal error: require_once(): Failed opening required 'admin/schema.php' (include_path='.:/opt/alt/php72/usr/share/pear') in /home/asaimani/public_html/mantis/login_page.php on line 182 [20-May-2020 13:12:59 UTC] PHP Fatal error: require_once(): Failed opening required 'admin/schema.php' (include_path='.:/opt/alt/php72/usr/share/pear') in /home/asaimani/public_html/mantis/login_page.php on line 182 In Admin folder [20-May-2020 13:11:05 UTC] PHP Fatal error: require_once(): Failed opening required 'schema.php' (include_path='.:/opt/alt/php72/usr/share/pear') in /home/asaimani/public_html/mantis/admin/index.php on line 27
Steps To Reproduce	open login_page.php
Additional Information	Home itself broken unable to proceed with anymore
Tags	No tags attached.

dregad 2020-05-20 09:35 developer ~0064009	This is most likely caused by your system's configuration or the way you installed Mantis.

kanni1303 2020-05-20 10:08 reporter ~0064010	what is the resolution? I am not able to do anything.

kanni1303 2020-05-20 10:27 reporter ~0064011	Even after adding the schema.php manually getting this error [20-May-2020 14:23:30 UTC] Call to undefined function json_decode() /home/asaimani/public_html/mantis/core.php: 319: - - - - collapse_cache_token() /home/asaimani/public_html/mantis/login_cookie_test.php: 33: - - - - require_once( <string>'/home/asaimani/public_html/mantis/core.php' ) [20-May-2020 14:23:30 UTC] Call to undefined function json_decode() /home/asaimani/public_html/mantis/core.php: 319: - - - - collapse_cache_token() /home/asaimani/public_html/mantis/javascript_config.php: 30: - - - - require_once( <string>'/home/asaimani/public_html/mantis/core.php' ) [20-May-2020 14:23:35 UTC] Call to undefined function json_decode() /home/asaimani/public_html/mantis/core.php: 319: - - - - collapse_cache_token() /home/asaimani/public_html/mantis/my_view_page.php: 41: - - - - require_once( <string>'/home/asaimani/public_html/mantis/core.php' ) [20-May-2020 14:23:36 UTC] Call to undefined function json_decode() /home/asaimani/public_html/mantis/core.php: 319: - - - - collapse_cache_token() /home/asaimani/public_html/mantis/javascript_config.php: 30: - - - - require_once( <string>'/home/asaimani/public_html/mantis/core.php' ) [20-May-2020 14:23:52 UTC] Call to undefined function json_decode() /home/asaimani/public_html/mantis/core.php: 319: - - - - collapse_cache_token() /home/asaimani/public_html/mantis/view_all_bug_page.php: 39: - - - - require_once( <string>'/home/asaimani/public_html/mantis/core.php' ) [20-May-2020 14:23:53 UTC] Call to undefined function json_decode() /home/asaimani/public_html/mantis/core.php: 319: - - - - collapse_cache_token() /home/asaimani/public_html/mantis/javascript_config.php: 30: - - - - require_once( <string>'/home/asaimani/public_html/mantis/core.php' )

atrol 2020-05-21 06:34 developer ~0064012 Last edited: 2020-05-21 06:35	@kanni1303 does it work after enabling / installing PHP json extension ?

kanni1303 2020-05-21 07:30 reporter ~0064013	Thank you, after enabling JSON it is working. But unable to open any bug. showing following error whenever opening any bug. image.png (31,889 bytes) image.png (31,889 bytes)

atrol 2020-05-21 07:49 developer ~0064015 Last edited: 2020-05-21 07:49	Do you use an old Mantis database that contains old bug reports ? If yes, did you upgrade by following the steps described in Admin Guide ? https://mantisbt.org/docs/master/en-US/Admin_Guide/html-desktop/#admin.install.upgrade Especially, did you run the upgrade script ? http://yoursite/mantisbt-NEW/admin/install.php

atrol 2020-06-02 16:58 developer ~0064056	kanni1303, You did not provide feedback; I am therefore resolving this issue as "no change required". Feel free to reopen the issue at a later time and provide the requested information.