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IDProjectCategoryView StatusLast Update
0030357mantisbtotherpublic2022-06-05 06:14
Reporterjdelangue Assigned Toatrol  
PrioritynormalSeveritymajorReproducibilityhave not tried
Status closedResolutionno change required 
Product Version2.24.2 
Summary0030357: "Your browser either does not know how to handle cookies, or refuses to handle them"
Description

Hi,
I have moved a mantis instance to a new server (dump mantis direcory + database).
After restarting it and attempt to log in, I have an error "Your browser either does not know how to handle cookies, or refuses to handle them".

For information, I have only modify the url and the database connexion in the config file.

I have control my custom config_inc.php, I don't use $g_cookie_path.

Can you help me to resolve it ?
Thanks

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Activities

atrol

atrol

2022-05-23 13:11

developer   ~0066624

Sometimes such isues were caused by a proxy, e.g. check 0017345 0028019

Run admin/check/index.php where you might see some errors and/or warnings that should be fixed.
Clear your browser cache.
Check your browser console for errors and warnings.

jdelangue

jdelangue

2022-05-24 02:58

reporter   ~0066627

In fact it was a proxy limitation.
Thanks for all

atrol

atrol

2022-05-24 07:19

developer   ~0066628

Thanks @jdelangue for providing feedback.

In fact it was a proxy limitation.

Maybe you can provide some more specific information that could help other users when encountering similar issues.

jdelangue

jdelangue

2022-05-24 10:34

reporter   ~0066629

In my case, I have contacted my IT infrastructure that modify proxy parameter.
Sorry but I have not more information.
Thanks