View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0031875||mantisbt||public||2023-01-02 06:34||2023-01-25 14:02|
|Status||closed||Resolution||no change required|
|Summary||0031875: Someone doesn't receive emails from Mantis|
Some companies do not receive mails sent by Mantis. They have this error message: "The server sending the mails is not declared as having the right to send mails with the domain bancopopolare.it" (bancopopolare.it is my company)
|Tags||No tags attached.|
This is not a bug or feature request for MantisBT, but a problem with your mail server configuration. Maybe you need to add a DNS SPF (sender policy framework) record.
I am therefore resolving this issue as "no change required".
Please use the forums, the mantisbt-help mailing list or IRC to get support on customizing and using MantisBT (see http://www.mantisbt.org/support.php)