0031875: Someone doesn't receive emails from Mantis

ID	Project	Category	View Status	Date Submitted	Last Update

0031875	mantisbt	email	public	2023-01-02 06:34	2023-01-25 14:02

Reporter	gcell	Assigned To	dregad
Priority	normal	Severity	block	Reproducibility	sometimes
Status	closed	Resolution	no change required
Product Version	2.14.0

Summary	0031875: Someone doesn't receive emails from Mantis
Description	Some companies do not receive mails sent by Mantis. They have this error message: "The server sending the mails is not declared as having the right to send mails with the domain bancopopolare.it" (bancopopolare.it is my company)
Tags	No tags attached.

dregad 2023-01-02 07:17 developer ~0067252	gcell, This is not a bug or feature request for MantisBT, but a problem with your mail server configuration. Maybe you need to add a DNS SPF (sender policy framework) record. I am therefore resolving this issue as "no change required". Please use the forums, the mantisbt-help mailing list or IRC to get support on customizing and using MantisBT (see http://www.mantisbt.org/support.php)