View Issue Details

IDProjectCategoryView StatusLast Update
0009376mantisbtmigrationpublic2011-08-05 02:20
Reporteritalert Assigned Toatrol  
PrioritynormalSeveritymajorReproducibilityalways
Status closedResolutionunable to reproduce 
PlatformIISOSWindowsOS VersionServer 2003
Product Version1.1.2 
Summary0009376: view_all_bug_page display nothing
Description

I just upgraded from version 1.0.7 to version 1.1.2 and everything seems to work as it should except for "View Issues" (view_all_bug_page.php). The page displays only the Mantis graphic and the main menu bar...nothing else.

I am using PHP 5 and IIS 6

Steps To Reproduce

Click on the "View Issues" link

TagsNo tags attached.
Attached Files
mantis_view_all_bug_page.JPG (34,269 bytes)   
mantis_view_all_bug_page.JPG (34,269 bytes)   

Activities

grangeway

grangeway

2008-07-15 15:27

reporter   ~0018556

Hello italert,

Can you check what memory limit you are using for php ? As i'm surprised your getting an issue here.

Paul

italert

italert

2008-07-16 11:36

reporter   ~0018587

Hi Paul

I have the memory_limit currently set to 128M, but I've also tried increasing it to 256M with no improvement. I've attached a screenshot of the page.

grangeway

grangeway

2008-07-16 14:04

reporter   ~0018588

hmm, What's the left few lines of page output from the html source?

italert

italert

2008-07-16 17:52

reporter   ~0018600

I'm not exactly sure what you are referring to. If you are asking if there is anything else displayed on the screen, then no...everything that is visible in the screenshot is everything that is visible on the page.

italert

italert

2008-07-21 15:22

reporter   ~0018629

Can anyone offer assistance on this?

redjen

redjen

2008-07-22 15:19

reporter   ~0018639

italert: This can happen if there is stray whitespace in a PHP file. If you the web server's logs there should be an error when you try to load this page that tells you what file it occurs in. Config files often are the prime suspects.

italert

italert

2008-07-24 18:14

reporter   ~0018669

redjen, no errors are show in my web server log files (IIS). What is considered to be stray white space?

Thanks

blueray

blueray

2008-07-25 04:16

reporter   ~0018672

Hi,

@Italert, do you checked the page was actually ouput completed ?

If on FF, you may type in Ctrl-U
If on IE, try View -> Source

If something was missing. Try re-upload files to server.

italert

italert

2008-07-25 12:05

reporter   ~0018673

Hi blueray

When I View -> Source on the view_all_bug_page.php it looks like all the content is there. So, I don't understand why it isn't displayed on the webpage.

Which files should I re-upload to the server?

Thanks for the help

blueray

blueray

2008-07-28 02:08

reporter   ~0018696

Last edited: 2008-07-28 02:09

Hi,

I'am late :(

Did you tried re-upload the view_all_bug_page.php ?
If not, please try it.

What's the version of PHP 5 and IE you are currently in use ?
Also, which sp your server have been installed ?

Did you also build a test install of mantis 1.1.1 ?

Thanks,
Blueray,

blueray

blueray

2008-07-28 02:12

reporter   ~0018697

One more thing.

Did you have mb_string installed ?
If so, what's the settings of it ?

Thanks,
Blueray,

italert

italert

2008-07-30 13:27

reporter   ~0018927

Hi Blueray

Here are the versions I'm using:
PHP 5.2.6
IE 6.0.3790.3959 and IE 7.0.5730.13
Firefox 2.0.0.16
Windows 2003 Server with SP2

No, I don't have a test install of Mantis 1.1.1 and I don't believe mb_string is installed. How would I check this?

Thanks for your help Blueray.

italert

italert

2008-07-30 13:31

reporter   ~0018928

Hi again Blueray

I do have a Mantis 1.1.1 running and the view_all_bug_page.php displays fine.

italert

italert

2008-08-07 13:24

reporter   ~0019088

Has anyone else encountered this problem and if so, have you been able to resolve it? It has almost been a month and I haven't made any progress to resolution.

blueray

blueray

2008-08-08 23:35

reporter   ~0019097

Hi,

Have you tried replace the config_default_inc.php and config_inc.php
files on 1.1.2 with version 1.1.1.

I haven't test this.
But it seems may be some code change between old and new version.

atrol

atrol

2010-08-29 10:32

developer   ~0026500

italert, this issue is not reproducible with current version of MantisBT.
I am closing this issue, as this was reported to an old versions of MantisBT which is not longer supported.
Feel free to reopen the issue if there are still problems after upgrading.