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IDProjectCategoryView StatusLast Update
0009411mantisbtotherpublic2008-08-12 09:36
Reporternorthstar Assigned Tovboctor  
PrioritynormalSeveritytweakReproducibilityN/A
Status closedResolutionwon't fix 
Product Version1.2.0a1 
Summary0009411: bug reporter, bug handler, and access level of reporter, developer
Description

When I review the below two "Summary" reports, I am wondering if the term Developer in the report headings should be changed to the term Handler :
1)Developer stats
2)Developer by Resolution

The below observation is just trivial, but I would like to hightlight too.
Mantis has the following user categories:
reporter: the reporter of the bug
handler : the handler of the bug
monitor : users who are monitoring a bug
bugnotes: users who have added a bugnote to the bug

Mantis access levels are :
Viewer
Reporter
Updater
Developer
Manager
administrator

The term Reporter has been used in both. This can cause potential confusion.

TagsNo tags attached.

Activities

vboctor

vboctor

2008-07-19 16:13

manager   ~0018618

I can see your point. The names of the access levels are really based on the default settings. Once the administrator changes the access levels required to do actions, it can be confusing. Given that it is possible to change access levels, and product strings without changing the distribution files (through custom_strings_inc.php and config_inc.php), I don't see a need to change what we currently have as a default.

I'm not sure if I like the term handler for the end user. I believe it is ok for the admin.

northstar

northstar

2008-07-20 03:56

reporter   ~0018621

I suggest to call the Summary Reports
1)Assignee stats
2)Assignee by Resolution

instead of calling them "handler".