Mantis Bug Tracker - Forums

We figured it out. The user was using the wrong name when logging in. And we had some confusion about the password reset emails. Once I got the user to check their spam folder and use the right name it all worked.

I have an installation of Mantis and a user has been using the program for months, but suddenly is getting application error #1903. The only reference I can find to it is from a post here in 2009 that never got answered. The message he gets is: APPLICATION ERROR #1903 The provided information does n...

I contacted my web host provider. They set their database server to increment ids by 10 and they aren't going to change it. Is there any way to override the use of the auto index done by the database server?

I've combed through the database and didn't find any field that could be that. I think it's in a php field somewhere. We didn't make any changes to the database except upgrade it to the new version, but we did jump from a 1.x to 2.16, which is a fairly major upgrade.

We had a problem with our old Mantis installation and had to move severs. I upgraded us to 2.16.0 while I was at it. It sat there for a while unused while my manager talked about moving it back to the old server, but we ended up putting this installation into service yesterday. When I added the firs...

Create a file test.php with the following content and place it in the folder where you have installed Mantis <?php $json = '{"a":1,"b":2}'; var_dump(json_decode($json)); What do you get when running http://<yourMantusURL>/test.php I get: object(stdClass)#1 (2) { ["a"]=...

I'm a programmer, but mostly C++ in Windows and embedded systems. I can sort of figure out PHP looking it over, but I don't understand it well enough to make anything more than minor tweaks. Tech support from my host provider said JSON is turned on with PHP. Is the recommended install some kind of p...

I'm having the same problem, but I'm on a shared server through a web hosting service. We were using 1.15.0 on another server, but another group in the company needed to update to PHP 7 and that version quit working. When we tried to update to 2.14.0 with PHP 7, we ran into problems there too. We go...

I changed mysql to mysqli. In the new installation attempt it didn't appear to do anything. When I changed it with the old installation and ran check.php again, I got the report at the bottom of the page. It looks like the character set in the database got changed somehow. Do I need to change the da...

It looks like they shut off mysql support when they upgraded PHP

Database type is supported by the version of PHP installed on this server
The current database type is set to mysql. The version of PHP installed on this server does not have support for this database type.

We've been running an older version of Mantis. The old version is in Mantis1_2_15, but I think we upgraded to a 1.3.x version. Most of the files in the version we've been using are dated 11/19/2016. Anyway another app running on the same server needed PHP 7 and Mantis quit working shortly after they...

Sorry for being a bit clueless on the details. I admined a Mantis installation back around 2009, but haven't done much more than be a user until this last week when I was asked to fix this problem. Looking at the Workflow Transistions was it. For that project they were a mess and nothing like the ot...

We had to reinstall Mantis a couple of months ago. I can't find the version number, but I think it was whatever was current in March or April this year. The footer does include 2017 in the copyright. I just noticed today that for 3 of the 4 projects in our Mantis configuration have the Change Status...

It's been several years since I did any configuration. I thought this was the default, but it looks like it got erased when we rebuilt the installation.

I reset and it works now.

Thanks!

Here is the Workflow and Access levels.