Search found 10 matches

by Erichero
03 Jun 2009, 12:13
Forum: General Discussion
Topic: Adding other users to monitor an issue
Replies: 4
Views: 4783

Re: Adding other users to monitor an issue

A "reminder"? I think this is a feature that the user can use to remind the developers about the problem?
by Erichero
16 Apr 2009, 13:21
Forum: General Discussion
Topic: Adding other users to monitor an issue
Replies: 4
Views: 4783

Adding other users to monitor an issue

Hi. We're using 1.1.1 and see that you can choose to monitor an issue yourself by clicking "Monitor Issue".

Is there a way to add other users who you want to be notified by email when the issue is updated?
by Erichero
07 Apr 2009, 09:09
Forum: General Discussion
Topic: Categorising users
Replies: 0
Views: 1749

Categorising users

Hi. We are getting a number of users on our support site. Apart from their access levels (developer/admin/etc), we'd like to be able to group them by which company they come from.

Is there a feature for this, or should I add it to the bug tracker as a potential future feature?
by Erichero
24 Nov 2008, 12:07
Forum: Help
Topic: Notification of new issues
Replies: 8
Views: 11808

Re: Notification of new issues

Is it tricky to upgrade from 1.1.1 to 1.1.2? I made several customisations to the look and feel and am nervous about spending time upgrading when I only need a small feature.

My alternative then is to program it into the PHP? Any tips on where to start?
by Erichero
20 Nov 2008, 17:36
Forum: Help
Topic: Notification of new issues
Replies: 8
Views: 11808

Re: Notification of new issues

Any ideas on this? Or do we need to develop it manually?
by Erichero
17 Nov 2008, 08:54
Forum: Help
Topic: Notification of new issues
Replies: 8
Views: 11808

Notification of new issues

Hi.

We're trying to find a way to get an email notification when a new issue is added. Is there a feature already available in the system, or do we need to modify code to get this?

We're using v1.1.1
by Erichero
01 Apr 2008, 13:22
Forum: Help
Topic: Prevent administrator notification of new users
Replies: 5
Views: 3680

Re: Prevent administrator notification of new users

Feature request: 0009024
by Erichero
01 Apr 2008, 13:01
Forum: Help
Topic: Prevent administrator notification of new users
Replies: 5
Views: 3680

Re: Prevent administrator notification of new users

Thanks for the link.

Multiple accounts is an interesting idea, except that you would have to keep jumping between accounts and can't have your browser remember your login. Our software company works with a lot of small projects, so we have a lot of sections in Mantis that need to be set up, tweaked ...
by Erichero
20 Mar 2008, 06:47
Forum: Help
Topic: Prevent administrator notification of new users
Replies: 5
Views: 3680

Re: Prevent administrator notification of new users

Does anybody know more about this problem, or should I edit the code in order to provide this feature?
by Erichero
17 Mar 2008, 08:19
Forum: Help
Topic: Prevent administrator notification of new users
Replies: 5
Views: 3680

Prevent administrator notification of new users

Hi. This must be a simple question that's come up before, but my search terms aren't working and I can't see it in the manual/wiki or the application.

We're looking for the option to have some administrators turn off email notification whenever a new user signs up. Our expectation is that an admin ...