Search found 5 matches

by chasman
02 Jun 2008, 17:01
Forum: Help
Topic: Email to create a ticket in Mantis
Replies: 1
Views: 3982

Email to create a ticket in Mantis

Has anyone got Mantis to create a ticket from email, In my case lotus notes. I looking to see if mantis can take a email and create a ticket in the mantis db so the ticket will be auto entered. Right now I have to go to the email copy and paste it in to mantis to create a case number. I would like ...
by chasman
28 May 2008, 15:16
Forum: Help
Topic: How to make Lotus notes and Mantis play together
Replies: 8
Views: 7406

Re: How to make Lotus notes and Mantis play together

Can you help me on this?
by chasman
23 May 2008, 14:20
Forum: Help
Topic: How to make Lotus notes and Mantis play together
Replies: 8
Views: 7406

Re: How to make Lotus notes and Mantis play together

I'm trying to have lotus note 7 send the email to mantis and mantis create a ticket so we don't have to cut and paste the email into Mantis.
I't would be nice if it would send a auto email with the ticket number to the sender but that is not a big issue right now. we miss some of the email request ...
by chasman
20 May 2008, 23:32
Forum: Help
Topic: How to make Lotus notes and Mantis play together
Replies: 8
Views: 7406

Re: How to make Lotus notes and Mantis play together

I would be happy to pay some one to get it to work for me. Let me know If any one wants to help.
by chasman
16 May 2008, 18:11
Forum: Help
Topic: How to make Lotus notes and Mantis play together
Replies: 8
Views: 7406

How to make Lotus notes and Mantis play together

I woiuld like when a request comes into lotus email (v7) the data would be put into mantis and it would create a ticket with the status of new.
Can any one help me make this happen?
Thanks