Mantis Bug Tracker - Forums

Hi there!

Just wanna ask about this problem.

Mantis keeps sending email notifications without updating any issue. For example, there are no updates on Issue no. 1234, but Mantis sends email about issue 1234 but having a blank message.

Do we have any information about this matter? Thanks in advance.

ok tnx very much! ^_^

hi there

is it possible to add a column in CSV Export for the last bugnote per specific issue?

if it is, how can I do it?

thanks!

ok i just figured out that it has to do with the user configurations.

anyways, i want to thank all of you who helped me.

i'll just update you. thanks!

hi another question.

i just used the log and checked it. when I look at it, it shows the recipients of the notification.

my problem is, when I add a bugnote on one issue, I receive email, but when I add on another issue in the same project, I don't receive anything. why do this happen?

thanks for ...

ok i used the log and it helped me with the work. tnx very much!

hi update again!

I have tried to use sendmail now, and used our domain email address as the "from" email address.. and it worked!

but the problem is, sometimes it does not send email notification, but sometimes it does.

for example, a reporter added a bugnote on Issue 1, an email will be sent to ...

yeah tnx

hi just an update..

just want to ask if the class.phpmailer.php and class.smtp.php is required to be in the include path / directory of the php.ini? don't know how to do that since yahoo hosts our mantis. I don't have any privileges to edit the php.ini file or put any files in php.ini's directory ...

yep this is a MySQL issue, through research I found out that the table was corrupted.

anyways the problem has solved itself. I don't have any idea how it was fixed, I just took a deep breath and the table returned to normal

thanks!

Hello again

I have recently encountered an error on mantis. It says "Database query failed. Error received from database was #1016: Can't open file: 'mantis_tokens_table.MYI' (errno: 145) for the query: SELECT value FROM mantis_tokens_table WHERE owner='4' AND type='3'"

I checked the mantis_db and ...

wow thanks about that. I'll check it if there would be some changes. Thanks!

hello just want to follow up my question

is it necessary to change some things in php.ini? like SMTP or SMTP_port? so that it would be the same as to the one I have specified in config_inc? thanks very much!

hello

just want to ask if the SMTP and smtp_port variables in php.ini affects the smtp host in my code?

for example, the current value of the SMTP is 'localhost'. Do I need to change the SMTP value to 'smtp.host.com'? thanks!

um.. yeah. phpmailer_method is 2 and limit_email_domain is OFF.

about the firewall, I really don't know if there is. Once I researched and found a way to check whether a certain port in a specific smtp host is ok by using telnet. (e.g. telnet://smtp.example.com:465). I checked 25, 587, and 465, and ...