Search found 63 matches

by jb_mantis
Jan 29, 2009 10:16 am
Forum: Customizations
Topic: Resolutions: Custom Workflow
Replies: 2
Views: 2728

Re: Resolutions: Custom Workflow

I don't believe there is a workflow process for the Resolution field like there is for the Status field. You may want to consider submitting a feature request for it. Current workaround would be to add the code yourself to make it happen, or use custom Statuses instead of resloutions to track issue ...
by jb_mantis
Jan 29, 2009 10:04 am
Forum: Help
Topic: Problems with feedback and acknowledged
Replies: 1
Views: 591

Re: Problems with feedback and acknowledged

Review your settings on the Manage -> Manage Configuration -> Email Notifications page. If you want all Administrators to receive notifications about all notes added to all issues, check the box under Administrators for the "email on note added" option. If that is not how you want things and you are...
by jb_mantis
Jan 29, 2009 9:52 am
Forum: Help
Topic: Enable all statuses for Manager/Administrator
Replies: 1
Views: 686

Re: Enable all statuses for Manager/Administrator

I am assuming you used the "access levels" section of the Manage -> Manage Configuration -> Workflow Transitions page to setup the minimum access level required to change an issue to each status? If so, assuming the access level for the status is manager or below, any manager and administrator shoul...
by jb_mantis
Jan 29, 2009 9:46 am
Forum: Help
Topic: SLA service level agreement
Replies: 2
Views: 1498

Re: SLA service level agreement

I know creating custom fields is possible but I have yet to create one myself so can't give you specifcs on it. Search the Mantis documentation and WIKI and you will find some explanation of how to go about adding a custom field.
by jb_mantis
Jan 29, 2009 9:44 am
Forum: Help
Topic: uniqueness on custom field between bugs not closed
Replies: 1
Views: 629

Re: uniqueness on custom field between bugs not closed

This is not possible out of the box and would require custom code. You would need to find the function that is called when someone tries to submit a new bug and you would need to add a function call to it that will check the submitted custom field value and see if there are any unclosed issues that ...
by jb_mantis
Jan 29, 2009 9:39 am
Forum: Help
Topic: Send copy of all notifications?
Replies: 3
Views: 983

Re: Send copy of all notifications?

If you follow gerald's instructions, you (and any other user with administrator access) will get a copy of every single notification that goes out, except perhaps those generated by events you caused (such as assigning an issue).
by jb_mantis
Jan 29, 2009 9:31 am
Forum: Help
Topic: Assigning while reporting
Replies: 1
Views: 665

Re: Assigning while reporting

Unless it was removed since 1.1.2, the assign-to option is available when using the "Advanced Report" page to submit an issue. When reporting a new issue, in the upper right of the page should be a link to switch between the simple and advanced modes.
by jb_mantis
Dec 29, 2008 9:08 am
Forum: Help
Topic: [1.1.1]don't send E-mail to some administrators
Replies: 1
Views: 605

Re: [1.1.1]don't send E-mail to some administrators

Not sure exactly what you are saying, but here are some things to consider. Do you really need several administrators? Maybe they could be Managers instead? Emails are controlled on the Manage -> Manage Configuration -> Email Notifications page. First, review your settings for the "All Projects" sco...
by jb_mantis
Dec 29, 2008 8:59 am
Forum: Help
Topic: Publice project: restrict client to public items of 1 projec
Replies: 2
Views: 984

Re: Publice project: restrict client to public items of 1 projec

I believe you are right and you need to enable the "Limit reporter's access to their own issues" option. You mentioned there was no checkbox and this will happen if you are in a specific project. You need to change your scope to the "All Projects" and then it will appear. When I turned it on and che...
by jb_mantis
Dec 19, 2008 8:53 am
Forum: Help
Topic: Suspicious User Accounts
Replies: 1
Views: 847

Re: Suspicious User Accounts

By default, only Admins can manage user accounts (set by the $g_manage_user_threshold option). Not sure if you can track how an account was created. Have you turned off the option of lettings users signup on their own? It's the $g_allow_signup option.
by jb_mantis
Dec 18, 2008 10:57 am
Forum: Help
Topic: Questions about adding status flow and changing access level
Replies: 1
Views: 1125

Re: Questions about adding status flow and changing access level

You should be able to accomplish your objectives by using the Manage -> Manage Configurations -> Workflow Transitions page. The settings on this page can be set per project, allowing you to control which statuses are available to which access levels and the default workflow order for those statuses....
by jb_mantis
Dec 17, 2008 1:28 pm
Forum: Customizations
Topic: Change Resolution Options
Replies: 6
Views: 7215

Re: Change Resolution Options

See my post on a similar discussion here.
http://www.mantisbt.org/forums/viewtopic.php?f=3&t=6351
by jb_mantis
Dec 17, 2008 1:23 pm
Forum: Help
Topic: Urgent questions
Replies: 2
Views: 1029

Re: Urgent questions

1) Yes. This can be done on the Manage -> Manage Configuration -> Configuration Report page. At the bottom is the "Set Configuration Option" section. From there you can define the default_bug_priority configuration for All Users for a specific project to be the integer value of the priority level yo...