Search found 9 matches

by kevindrys
20 Jan 2014, 21:38
Forum: General Discussion
Topic: Securing a Mantis instance
Replies: 1
Views: 3054

Securing a Mantis instance

If this topic has already been discussed, I apologize, and please direct me to the discussion and/or documentation outlining this.

We have an internal Linux server which serves as our centralized Mantis server. All Mantis users are internal employees. We have a request to allow people outside the ...
by kevindrys
26 May 2011, 15:11
Forum: General Discussion
Topic: Upgrading instructions
Replies: 7
Views: 17494

Re: Upgrading instructions

Yes, the /data directory I'm referring to is for attachments. By default, there is no /data directory in the Mantis root directory. I neglected to reflect that in my instructions. So if your instance does not use attachments, you will not have the /data directory.

In regards to the attachment ...
by kevindrys
12 Apr 2011, 15:57
Forum: General Discussion
Topic: Excel reporting in Mantis 1.2.5
Replies: 2
Views: 3299

Re: Excel reporting in Mantis 1.2.5

Thanks much for the reply!
by kevindrys
08 Apr 2011, 19:31
Forum: General Discussion
Topic: Excel reporting in Mantis 1.2.5
Replies: 2
Views: 3299

Excel reporting in Mantis 1.2.5

I recently upgraded a Mantis instance from 1.1.7 to 1.2.5. After the upgrade, I noticed that under Summary --> Print Reports, the option to print a report to Excel is missing. Word is there, but Excel missing.

Has this been removed in newer versions, or is there another method to do this?

Thanks!
by kevindrys
16 Jun 2010, 16:45
Forum: General Discussion
Topic: Invalidated Session
Replies: 1
Views: 3659

Invalidated Session

Ever since we upgraded to Mantis 1.2.0, some users will on occasion experience an "APPLICATION WARNING #2702: Your session has become invalidated" when they try to create a ticket. The "fix" is to clear out your cache in your browser. Does anyone know why this is and if there is a permanent fix?
by kevindrys
17 Mar 2010, 16:11
Forum: General Discussion
Topic: Upgrading instructions
Replies: 7
Views: 17494

Re: Upgrading instructions

I just upgraded our 1.1.8 installation to 1.2.0. Linux with a MySQL backend.

1. Backup current Mantis database.
2. Download Mantis 1.2.0, unzip and rename directory to something like mantis120.
3. Copy the /Data directory from your 1.1.5 Mantis directory to mantis120 directory.
4. Rename your ...
by kevindrys
17 Mar 2010, 15:38
Forum: General Discussion
Topic: Upgrading to 1.2.0 does not work!
Replies: 6
Views: 8117

Re: Upgrading to 1.2.0 does not work!

I just upgraded from 1.1.8 to 1.2.0. The upgrade instructions say to move your configuration files into the new 1.2.0 directory. I did this and ran install.php and kept getting errors regarding a Mantis plug-in. Evidently the new version does not use a plug-in that the old version still referenced ...
by kevindrys
18 Sep 2009, 21:26
Forum: General Discussion
Topic: Plus signs in fie attachment names
Replies: 0
Views: 1854

Plus signs in fie attachment names

We upgaded from 1.03 to 1.1.8 and now when we select a file attachment that has spaces in the name, it saves it off with a '+' in place of the spaces in the file name. Is there a way to change this. How does Mantis handle spaces in file names for attachments?

I suggested to the users that they ...
by kevindrys
27 Aug 2009, 21:50
Forum: Help
Topic: Trying to detemine Mantis version
Replies: 1
Views: 1799

Trying to detemine Mantis version

From what I've seen, the Mantis version is always displayed in the lower left corner of the Login Page. However, we have a Mantis instance running here that does not show the version.

I found the version number in /core/constant_inc.php on another instance we have running, but the version is not ...