Mantis Bug Tracker - Forums

Hi Atrol - thanks. That clarifies your post on another issue. Wish me luck on this, cos I still don't know what I am going to do if the path to the attachments are broken. Will try do it tomorrow when nobody is at work.

Wow atrol that really helps, cos I was really wondering where they were stored. Thanks!!!!

HI Kevindrys

Thanks for your summary of how to install, your steps really helped towards clarifying some things for me, as I am not an IT person so am doing it on my own. I'm upgrading 1.1.8 to 1.2.3.

I just have two questions and would really be greatful if you would assist me with them.

1: you ...

Thanks atrol, that article definitely helps a lot.

From what i can figure out, I need to:

1. backup the database - so I did a dump from phpMyAdmin

2. Backup the varius config files mention, so I just copied them to a backup file - ftpd them down to my folder.

3. Backup the attachments - but I ...

Hello

I've read the docs/INSTALL file, and it only says "backup your existing installation and database -- really!"

I'm a bit lost on how to interpret that sentence, not being an IT person, so would really appreciate anyone's guidelines. I have to backup all attachments as well.

As far as I can ...

Hi sjenkinsdc

I don't know if this will help you, but I have been experimenting trying to replicate what caused them to disappear, and I think I figured it out.

I made a new project, then created issues in that project.
Then I deleted the project, expecting the issues to moved up to the parent ...

Hi

I have already got a working version of mantis installed in folder /path/mantis - version 1.1.8

I created a new folder on server on /path/tasktracker/ and uploaded the new stable 1.2 version.

When following this step on installation instructions:

* Point your browser to http://path/to ...

OK great, thanks vm. Well I made sure nobody but me can delete issues, so if they still go missing I might have to get a log created.

But so far so good.

Hi atrol

Thanks for that information. Yes, they are misising from that table. So I've downgraded the other two administrators to managers and disallowed everyone so that they cannot delete issues.

Is there anywhere I can view a log of who deleted issues? The changelog link just gives me a blank ...

Hi!

Well these ones missed the backup.

Thanks, I check as you suggested, and they definitely are no longer in the table.

I check with the other two administrators, and they don't know how to delete issues.

Is there any way to get a log to find out how deleted them?

Hi!

We're shocked, stunned and not a little amazed and seriously need help!

We installed mantis 1.1.8 ( a clean install, no upgrades) and have been using it for over 3 weeks. Suddenly issues disappeared!

When we try to insert their number in the view issue link of another issue, we get this ...