Mantis Bug Tracker - Forums

I have Email Reporting 0.9.0 working great, except when the new ticket is received via email and created I (nor any other admin) are being notified by email of the new issue.

1) It isn't the mail_email_receive_own since the emails sometime come from my customers using the system, and we still do ...

atrol:

I promise from now on!! Haha, yep this is clearly the best solution, thank you very much for taking the time to help!!

-c0d3p03t

Thank you for telling the solution

I renamed the file he referenced and it worked perfectly after that. You are not the first one with a problem caused by ...

seems to be the same problem
http://www.mantisbt.org/bugs/view.php?id=12439

atrol: Yes you were correct. I had added a couple of custom fields a LONG time ago, one of which was define( 'NORMAL', 52 ); in this latest update I see that NORMAL has been added to the defauts, so I just renamed my ...

Fixed this myself, thought I would share for everyone else.

First I turned PHP Error Logging on and found I had a duplicate #DEFINE variable.

Fixed that, then I had this error:
Fatal error: Call to undefined function mark_time() in /public_html/mantis/core/my_view_inc.php on line 211

Fixed that ...

As far as I can tell, everything else is working. By "My View" which I use all the time is not working at all: http://screencast.com/t/tAWb55A4tP

Looks like it is erroring because a blank page is coming up.

Any ideas as to what I can check?