Search found 14 matches

by pitto
Jun 14, 2012 4:13 am
Forum: Help
Topic: Purge all "unsent" email data
Replies: 5
Views: 3561

Re: Purge all "unsent" email data

I *think* I got it...

Truncating table mantis_email_table seems to have done the job...

I'm testing it today.
by pitto
Jun 14, 2012 3:55 am
Forum: Help
Topic: Purge all "unsent" email data
Replies: 5
Views: 3561

Purge all "unsent" email data

Hi all! I have Mantis 1.2.8 and recently I've had a problem with email notification. I've solved it and now Mantis tries to send a LOT of useless (old) email everytime I open a new issue (or close it or trigger any kind of event that involves email notification). It is such a big amount of email tha...
by pitto
Mar 28, 2012 4:09 am
Forum: Help
Topic: MantisBT 1.2.8 will not send notification email
Replies: 16
Views: 8965

Re: MantisBT 1.2.8 will not send notification email

Anybody knows if this bug still exist in 1.2.9?
by pitto
Mar 14, 2012 4:24 am
Forum: Help
Topic: MantisBT 1.2.8 will not send notification email
Replies: 16
Views: 8965

Re: MantisBT 1.2.8 will not send notification email

*maybe* I am a little closer: when the issue is auto-assigned to a user the user gets an email with: La seguente anomalia è stata INSERITA. (english should be: Following isssue has been SUBMITTED) So the could be that the "SUBMITTED" status doesn't exist in the list of statuses where I can enable or...
by pitto
Mar 13, 2012 10:32 am
Forum: Help
Topic: MantisBT 1.2.8 will not send notification email
Replies: 16
Views: 8965

Re: MantisBT 1.2.8 will not send notification email

You're right:

I've changed all my "managers" to "developers" and all my "administrators" to "managers".

I don't know why I did something so stupid :)

The problem, anyway, still sits there: laughing.
by pitto
Mar 13, 2012 10:05 am
Forum: Help
Topic: MantisBT 1.2.8 will not send notification email
Replies: 16
Views: 8965

Re: MantisBT 1.2.8 will not send notification email

Cool! But dont call it administrator. Admin account is for administering the site itself. Call it supervisor, or even manager and assign the proper credentials on a project basis. Later if you use mantis often you will see whats the benefit of this, but even if you dont get it now, its better to us...
by pitto
Mar 13, 2012 9:58 am
Forum: Help
Topic: MantisBT 1.2.8 will not send notification email
Replies: 16
Views: 8965

Re: MantisBT 1.2.8 will not send notification email

Try this: create a new issue without auto-assign and then assign it to "pitto". Check if admin receives a mail. If so then it means the auto assign option doesnt trigger a "status change - assigned". Worth to try. I think (but not sure at all) I have faced this issue earlier. You absolutely got it:...
by pitto
Mar 13, 2012 9:54 am
Forum: Help
Topic: MantisBT 1.2.8 will not send notification email
Replies: 16
Views: 8965

Re: MantisBT 1.2.8 will not send notification email

Maybe I got wrong how to solve my problem: I have different cathegories. Each cathegory has an user that gets issues auto-assigned. So it's like: "Red cathegory" "User A" There's an admin who should get notification in case of every issue opened for the "Red cathegory". In my solution the admin woul...
by pitto
Mar 13, 2012 9:46 am
Forum: Help
Topic: MantisBT 1.2.8 will not send notification email
Replies: 16
Views: 8965

Re: MantisBT 1.2.8 will not send notification email

I mean this:

http://dl.dropbox.com/u/10744056/mantis ... ration.png

And it's not really "any" kind of notification but email on "assigned" "solved" and "closed" :)

Excuse me if I post italian screenshots.
by pitto
Mar 13, 2012 9:40 am
Forum: Help
Topic: MantisBT 1.2.8 will not send notification email
Replies: 16
Views: 8965

Re: MantisBT 1.2.8 will not send notification email

Hi there and thank you for helping :)

Disabling (or enabling) the suggested option will not change the app behaviour:

the auto-assigned user gets email notification but not administrators.
by pitto
Mar 12, 2012 11:22 am
Forum: Help
Topic: MantisBT 1.2.8 will not send notification email
Replies: 16
Views: 8965

MantisBT 1.2.8 will not send notification email

Hi all! I have a fresh install of MantisBT 1.2.8 that worked perfectly until I've enabled auto-assignment of issues depending on user specified for cathegory. So that's what happens: I open a new issue selecting "a" cathegory. I have enabled the user "pitto" to automatically get assigned all issues ...
by pitto
Feb 24, 2012 4:47 am
Forum: Customizations
Topic: Auto assign/inform a few people of issue creation
Replies: 8
Views: 9280

Re: Auto assign/inform a few people of issue creation

Hello there! I thought about upgrading but I've done a bit of customization and I'd be really sorry to lose it. Anyway it looks like it's time to do it: I'll try if 1.2.8 works on a test machine and if so I'll be forced to update... Thank for your help and excuse me for using badly the instruments y...
by pitto
Feb 23, 2012 12:04 pm
Forum: Customizations
Topic: Auto assign/inform a few people of issue creation
Replies: 8
Views: 9280

Re: Auto assign/inform a few people of issue creation

Hi there! Excuse me for reviving an old topic but following this hint I have a problem. I am using mantis 1.2.4 and I've assigned, using cathegories, a specific user to be automatically assigned to an issue. Everything went great but I don't get the notification mail (not as a normal user not as adm...
by pitto
Jan 11, 2011 3:54 pm
Forum: Customizations
Topic: Show or hide fields selecting category
Replies: 0
Views: 1570

Show or hide fields selecting category

Hello, my friends.

I'm new and I just love Mantis.
God bless all the people working for it.

I'm tweaking it to best suit my needs...

I'd really love to show or hide fields (and custom fields) depending on the category selected when reporting an issue.
Any hints?

Thanks a lot :)