Search found 35 matches

by andrea.mills
Jan 30, 2012 7:38 am
Forum: Help
Topic: Email Notification on Project Updates
Replies: 1
Views: 1525

Email Notification on Project Updates

Do you know if I can designate a user to get Email notifications on anything associated with a specific project?
by andrea.mills
Jan 27, 2012 9:49 am
Forum: Help
Topic: Custom Status Numbers
Replies: 1
Views: 1455

Re: Custom Status Numbers

Never mind: seemed to be that since the workflow didn't include the new status, it just didn't appear in the view issues page.
by andrea.mills
Jan 27, 2012 9:37 am
Forum: Help
Topic: Custom Status Numbers
Replies: 1
Views: 1455

Custom Status Numbers

A project is trying to change the workflow of an existing Mantis database. This involves adding some new statuses, hopefully without having to update all old statuses. For this reason, I added a status "82:ready for test", but its not showing up on the site. I followed the directions at http://www.m...
by andrea.mills
Jan 26, 2012 10:17 am
Forum: Help
Topic: Mass resolution change
Replies: 7
Views: 4399

Re: Mass resolution change

and "Resolve" will change the status to $g_bug_resolved_status_threshold, right?
by andrea.mills
Jan 26, 2012 9:50 am
Forum: Help
Topic: Mass resolution change
Replies: 7
Views: 4399

Mass resolution change

I have a situation in which statuses for many issues are correct, but their resolutions aren't. On the View Issues page, i can see options for updating multiple issues' status, priority, severity. Is there such an option for mass "Update Resolution"? Maybe it's called something else, maybe its turne...
by andrea.mills
Dec 21, 2011 11:24 am
Forum: Help
Topic: Hide "Manage Columns" from certain groups
Replies: 11
Views: 8046

Re: Hide "Manage Columns" from certain groups

It is my understanding that the "Manage Columns" and "Profiles" buttons that reporters (and every other user) sees under the "My Account" section only applies to that user. So when I added "Reporter" to my columns in the view page, no one else sees that change.
by andrea.mills
Dec 21, 2011 11:20 am
Forum: EmailReporting
Topic: EmailReporting Feature Request
Replies: 4
Views: 5801

Re: EmailReporting Feature Request

The EmailReporting plugin means that instead of the users filling out a form, they can email someone (support@company.com) and the contents of the email will be put into Mantis. The functionality you described is more in line with Mantis out-of-the-box. Users sign up for accounts using their own ema...
by andrea.mills
Oct 24, 2011 8:58 am
Forum: General Discussion
Topic: e-mail only the new note
Replies: 3
Views: 2845

Re: e-mail only the new note

does

Code: Select all

$g_default_email_bugnote_limit = 1;
accomplish this globally?
by andrea.mills
Sep 30, 2011 7:33 am
Forum: Help
Topic: Custom fields, users, and states
Replies: 2
Views: 1658

Re: Custom fields, users, and states

Can't you write your own validator in custom_functions.php to mimic some of this functionality? For example, write your own "custom_function_override_issue_update_validate()" to update that field only occurs if user is a manager. or "custom_function_override_get_columns_to_view()" and select a few b...
by andrea.mills
Sep 27, 2011 7:58 am
Forum: Help
Topic: Disabling viewing issues for a specific level
Replies: 1
Views: 1229

Re: Disabling viewing issues for a specific level

Manage > Mange Configuration > Workflow Thresholds will get you most of what you want.
by andrea.mills
Sep 26, 2011 11:57 am
Forum: Help
Topic: Access denied for user
Replies: 9
Views: 10212

Re: Access denied for user

Mantis is created with default admin account:
username: administrator
password: root
by andrea.mills
Sep 21, 2011 6:54 am
Forum: Help
Topic: Access denied for user
Replies: 9
Views: 10212

Re: Access denied for user

does JR10 have access to the mantis database (by default named bugtracker)?
by andrea.mills
Sep 19, 2011 7:17 am
Forum: Customizations
Topic: Native Fields
Replies: 5
Views: 7278

Re: Native Fields

what kind of customizations? renaming fields? adding new ones? adding new validation rules?
by andrea.mills
Sep 19, 2011 7:13 am
Forum: General Discussion
Topic: Mantis and Windows 64 bit
Replies: 4
Views: 4028

Re: Mantis and Windows 64 bit

atrol, why is MS SQL unrecommended? if it is an option on the install script, it should work without issue, yes?
by andrea.mills
Sep 02, 2011 10:02 am
Forum: Customizations
Topic: Time Zone
Replies: 11
Views: 16095

Re: Time Zone

5.3.6. In the ini file: date.timezone = America/New_York The dropdown for Timezone on my Mantis is filled with every possible timezone...I don't have any Mantis config_inc.php or other customizable code relating to timezones. I apologize for my confusion. A lot of misreading posts happened on my par...