Mantis Bug Tracker - Forums

Thanks for the link. That's a good video. Unfortunately, it doesn't solve my problem. I cannot get past the initial install window. When I press the 'install' button (about 8:28 in your video), I get some green, and a red error: >BAD >Does administrative user have access to the database? ( Access de...

I'm getting stuck at the beginning, the Check and Install Database step. The machine I'm trying to install on is a managed server and I have access thru plesk. I've created the DB, user/pass in plesk, and inputted it into the mantis install form. I get "BAD Does administrative user have access ...