Search found 8 matches

by rmc
11 Apr 2012, 09:20
Forum: Help
Topic: Mantis BT version 1.2 not working
Replies: 3
Views: 5158

Re: Mantis BT version 1.2 not working

Hi, Philippe,

Sorry for the delay in replying - I was on holiday for a few days.

Looking at the output from 'check' I would recommend the following to fix the errors. Although I don't think these will fix your overall problem it will at least be a step in the right direction:

1) BAD validate ...
by rmc
03 Apr 2012, 11:27
Forum: Help
Topic: Mantis BT version 1.2 not working
Replies: 3
Views: 5158

Re: Mantis BT version 1.2 not working

Hi, Philippe,

From what you say you seem to have 'sa' access to your database server. Can you check the following:

1) $g_hostname = 'localhost' implies that the database server is running on the same host as your webserver. Is this correct?
2) If you haven't already removed the 'admin' directory ...
by rmc
02 Apr 2012, 15:34
Forum: Help
Topic: install.php shows only a blank screen, v1.2.9
Replies: 6
Views: 11154

Re: install.php shows only a blank screen, v1.2.9

MantisBT information:
V1.2.9

Host information:
Apache server
MySQL 5.1.54
PHP


David,

Here's a few of points to consider:

1) MantisBT 1.2.10 has just been released. If you're installing from scratch then using the latest release might save you some time having to upgrade later.

2) You don't ...
by rmc
02 Apr 2012, 08:55
Forum: Help
Topic: CGI Error with Relationship Graphs
Replies: 2
Views: 5216

Re: CGI Error with Relationship Graphs

It's Monday morning and I've made some progress ... it's definitely a permissions problem.

I monitored what was happening on the server using ProcMon, part of the SysInternals suite, and found that I was getting an Access Denied error when php-cgi.exe was trying to open a file for Write access on D ...
by rmc
30 Mar 2012, 14:15
Forum: Help
Topic: CGI Error with Relationship Graphs
Replies: 2
Views: 5216

Re: CGI Error with Relationship Graphs

OK, I've got a bit further tracing where the problem is. It appears to be failing on the first call to a WinGraphviz method:

$t_dot_output = $t_graphviz->ToTextGraph ( $t_dot_source, $t_type );

i.e. when the relationship graph map is being output. Having gradually worked through the code in ...
by rmc
29 Mar 2012, 14:22
Forum: Help
Topic: CGI Error with Relationship Graphs
Replies: 2
Views: 5216

CGI Error with Relationship Graphs

My System is configured as below:

Windows Server 2003
IIS 6.0
PHP 5.3.10 (FastCGI for IIS)
MantisBT 1.2.9
WinGraphviz 1.02.24
MySQL 5.5.21

With an earlier test on this system with PHP 5.2.17 (ISAPI) the graphs were displayed correctly until this morning when I started getting a PHP access ...
by rmc
29 Mar 2012, 14:09
Forum: Help
Topic: Graphs are not visible.
Replies: 7
Views: 15561

Re: Graphs are not visible.

This is just a quick note to say that my solution, as per my previous post for the Amazon Linux virtual machine also worked perfectly on a CentOS 6.2 physical machine.
by rmc
23 Mar 2012, 12:09
Forum: Help
Topic: Graphs are not visible.
Replies: 7
Views: 15561

Re: Graphs are not visible.

Having made a sufficiently large dent in the wall with my head over the last few days I've now resolved the invisible graph problem with my installation of MantisBT. I hope this helps:

My test server is in the cloud (Amazon EC2) and is using the Amazon Linux image - based on CentOS 6. I also have a ...