Search found 68 matches

by newmantisuser
Jan 18, 2016 2:52 pm
Forum: Help
Topic: Help please
Replies: 1
Views: 3409

Re: Help please

Hello, I too needed to do this and I have found a way. Use any program to open the 'mantis' database. I use "Navicat Premium" . Navigate to the "mantis_bug_table" and edit the "date_submitted" entry. I did not know what the numbers stood for however. I wanted to make some Mantis entries appear to ha...
by newmantisuser
Aug 11, 2015 6:12 am
Forum: Help
Topic: Unable to select users from dropdown when Assigning
Replies: 2
Views: 1582

Re: Unable to select users from dropdown when Assigning

Atrol, you are so good with Mantis.

Many, Many thanks.

You are fantastic!
by newmantisuser
Aug 10, 2015 9:41 am
Forum: Help
Topic: Unable to select users from dropdown when Assigning
Replies: 2
Views: 1582

Unable to select users from dropdown when Assigning

Hello, I am the administrator of a Mantis system and I have a simple question that should be easily answered. I recently set all my users but TWO to the 'reporter' access level. When I go to add a new entry into Mantis, I am only able to see the Administrators in the dropdown box. How can I fix this...
by newmantisuser
Jul 22, 2015 1:34 pm
Forum: Help
Topic: [SOLVED] 404 error when attaching file to issue
Replies: 3
Views: 3039

Re: 404 error when attaching file to issue

I think I read in the Manual that you can change file upload method from DATABASE to file system or something like that. Give that a try? Also try turning on all the permissions just to rule out the possibility of it being an filesystem ACL issue, and make sure your using the most up to date version...
by newmantisuser
Jul 22, 2015 1:16 pm
Forum: Help
Topic: Configure email SMTP
Replies: 2
Views: 21800

Re: Configure email SMTP

Here is my working config_inc.php for mail. I had issues getting mail to our exchange server (hosted elsewhere) so I forked out 6 bucks a month for SMPT2GO.com mail service. Try and simplify. Just go with what I have below and worry about logging etc later. $g_phpMailer_method = 2; $g_smtp_host = 's...
by newmantisuser
Jul 22, 2015 1:11 pm
Forum: Help
Topic: Mantis emailing to all users
Replies: 20
Views: 8367

Re: Mantis emailing to all users

Atrol is right, the configuration I posted earlier actually works. I understand now that anything in blue is a non default / standard configuration option. I have made a slight change to the email configurations page as seen below. I want to thank everyone for helping me with this issue. It was my m...
by newmantisuser
Jul 22, 2015 10:44 am
Forum: Help
Topic: Mantis emailing to all users
Replies: 20
Views: 8367

Re: Mantis emailing to all users

Here is my current configuration and it seems to be working. All my users besides 2 are developers. When a user logs in and creates an issue,the email gets sent to the right person. When the issue is closed, an eamil gets sent to the person who originally created the ticket. Do you have the default ...
by newmantisuser
Jul 21, 2015 11:08 am
Forum: Help
Topic: Mantis emailing to all users
Replies: 20
Views: 8367

Re: Mantis emailing to all users

What would be the configuration to setup for the following I would only want the user who gets assigned to receive an email, and also receive an email when an issue is closed. I think this is a better configuration to start with for now. As I suspected, I was not understanding the 'access levels' se...
by newmantisuser
Jul 21, 2015 9:16 am
Forum: Help
Topic: Mantis emailing to all users
Replies: 20
Views: 8367

Re: Mantis emailing to all users

Why is it that when a regular user (developer) logs in and creates an entry and assigns it to me (deverloper) EVERYONE gets an email? Why can't I set up Mantis so that if a user assigns an item to ME, only I get the email instead of every user?

see attached..
by newmantisuser
Jul 21, 2015 8:45 am
Forum: Help
Topic: Mantis emailing to all users
Replies: 20
Views: 8367

Re: Mantis emailing to all users

The apache2 web server logs don't really show me how mantis is sending out emails though. I may have it sorted out now actually. I will update once I do some more testing.
by newmantisuser
Jul 21, 2015 8:39 am
Forum: Help
Topic: Mantis emailing to all users
Replies: 20
Views: 8367

Re: Mantis emailing to all users

Your instructions you posted in 2013 are correct, but for me, when I go into edit config_inc.php and then save, and then reload the page, Mantis never displays anything until I to back to the configuration file, comment out the changes, save and then reload the page, then Mantis works fine again. I ...
by newmantisuser
Jul 21, 2015 8:29 am
Forum: Help
Topic: Mantis emailing to all users
Replies: 20
Views: 8367

Re: Mantis emailing to all users

No idea what you are doing wrong, check your web server logs This worked for you in 2013 https://www.mantisbt.org/forums/viewtopic.php?f=2&t=21677&p=53049#p53049 Your instructions are different than what the manual says. I tried what you typed to me in 2013 and as expected, Once I save the config f...
by newmantisuser
Jul 21, 2015 8:17 am
Forum: Help
Topic: Mantis emailing to all users
Replies: 20
Views: 8367

Re: Mantis emailing to the same 5 users

whoops. I've corrected, saved the config file and reloaded mantis only to see the dreaded blank / white screen.


# logging of email notification issue
$g_log_destination = 'file:/tmp/mantis.txt';
$g_log_level = LOG_EMAIL_RECIPIENT;
by newmantisuser
Jul 21, 2015 7:29 am
Forum: Help
Topic: Mantis emailing to all users
Replies: 20
Views: 8367

Re: Mantis emailing to the same 5 users

You can enable system logging for e-mail notifications https://www.mantisbt.org/docs/master-1.2.x/en/administration_guide.html#ADMIN.CONFIG.LOGGING Yes thats all well and good but when you actually try and IMPLEMENT what the manual says, it breaks mantis # logging of email notification issue $g_log...
by newmantisuser
Jul 21, 2015 7:23 am
Forum: Help
Topic: Mantis emailing to all users
Replies: 20
Views: 8367

Re: Mantis emailing to the same 5 users

so I have disabled all the email notifications for each user. I assigned an entry to a user, but a different user got the email (when going into each persons account to disable all the email notifications, I missed hers by mistake, and when I assigned the new entry to user X she got an email about i...