Search found 5 matches

by admin@mantis
Aug 17, 2012 1:16 pm
Forum: Help
Topic: Mantis taking too long to submit a new case
Replies: 15
Views: 9221

Re: Mantis taking too long to submit a new case

Never mind! Emails are being sent normally and the page refreshes almost instantly! I submitted an issue and was waiting for email notification but my configuration doesn't send emails to users that submit the issue so I was waiting for an email that was never supposed to get to me in the first plac...
by admin@mantis
Aug 17, 2012 12:37 pm
Forum: Help
Topic: Mantis taking too long to submit a new case
Replies: 15
Views: 9221

Re: Mantis taking too long to submit a new case

Thanks for the info, I followed all the steps and now the page refreshes instantly when submitting a new case, but now users do not get email notifications. I setup an email alert for that cronjob and it says:

PHP Warning: Module 'imap' already loaded in Unknown on line 0
Sending emails...
Done.
by admin@mantis
Aug 17, 2012 10:54 am
Forum: Help
Topic: Mantis taking too long to submit a new case
Replies: 15
Views: 9221

Re: Mantis taking too long to submit a new case

I changed that value to $g_email_send_using_cronjob = ON; Now, I'd like to set the cronjob to every five minutes, but what file is to be executed with the cronjob? I looked for /mantis/core/send_emails.php but that file doesn't exist. I only see "/core/email_api.php" and "/core/email_queue_api.php"....
by admin@mantis
Aug 17, 2012 10:14 am
Forum: Help
Topic: Mantis taking too long to submit a new case
Replies: 15
Views: 9221

Re: Mantis taking too long to submit a new case

Hi atrol,

I checked database table "mantis_email_table" and it's empty. Result of MySQl was "MySQL returned an empty result set (i.e. zero rows). (Query took 0.0001 sec)"
by admin@mantis
Aug 16, 2012 6:06 pm
Forum: Help
Topic: Mantis taking too long to submit a new case
Replies: 15
Views: 9221

Mantis taking too long to submit a new case

Hello everyone, I don't normally post on forums or newsgroups and i believe this is my first time posting here. I've been having this problem with Mantis for more than 3 months now and I can't figure out how to solve it, I've researched the web hundreds of times, read Mantis documentation, forums, a...