Search found 9 matches

by arune
17 Jul 2013, 11:37
Forum: EmailReporting
Topic: Option to set "view status"
Replies: 8
Views: 13166

Re: Option to set "view status"

I'm running 7af12b32e9 of March 20 which is newer than 9b2eca277a.

Thanks
/Anders
by arune
16 Jul 2013, 17:44
Forum: EmailReporting
Topic: Option to set "view status"
Replies: 8
Views: 13166

Re: Option to set "view status"

Thanks!
I applied the patch manually (running earlier version of 0.9.0-DEV), worked like a charm.

Thanks again.
/Anders
by arune
24 Jun 2013, 19:08
Forum: EmailReporting
Topic: Option to set "view status"
Replies: 8
Views: 13166

Re: Option to set "view status"

Ah, is's only for some projects!
by arune
24 Jun 2013, 17:09
Forum: EmailReporting
Topic: Option to set "view status"
Replies: 8
Views: 13166

Option to set "view status"

Hello
Is there a way to set incoming email issues as private? The default seems to be public for all incoming email issues even though default_bug_view_status is set to 50 (private) for all users in manage configuration.

Should I change in plugin source code?
/Anders
by arune
28 May 2013, 14:11
Forum: EmailReporting
Topic: Exclude specific emails
Replies: 6
Views: 10077

Re: Exclude specific emails

Thanks! Will try this, great solution.
by arune
27 May 2013, 17:51
Forum: EmailReporting
Topic: Exclude specific emails
Replies: 6
Views: 10077

Re: Exclude specific emails

Hello
We have the same issue with out-of-office autoreplies in mantis, if you close an issue and one of the people that get the mail sends an autoreply that reply becomes a comment and so the issue is reopened.

I think we are running exchange 2007, what we can see in the headers it does not fill ...
by arune
02 Apr 2013, 14:18
Forum: EmailReporting
Topic: user does not get answer-email
Replies: 10
Views: 18467

Re: user does not get answer-email

Hmm, my alternative solution sends mail but the project for each mail is disregarded. I guess get_config does not work when pushing the mailqueue with a cron script.
by arune
02 Apr 2013, 09:16
Forum: EmailReporting
Topic: user does not get answer-email
Replies: 10
Views: 18467

Re: user does not get answer-email

Thanks for fast reply!

1. Good solution.

2. Aha, the EmailReporting addresses are connected to projects but that does not matter when an issue number is found! So Ill use a generic address as from_email-setting to which the user can reply and set up EmailReporting to fetch that address aswell.
I ...
by arune
01 Apr 2013, 20:46
Forum: EmailReporting
Topic: user does not get answer-email
Replies: 10
Views: 18467

Re: user does not get answer-email

Hello
I'm new to the EmailReporting-plugin and have similar usages as the thread-creater.

What if accounts are created like discussed;
1. The email_receive_own-setting must be on for the reporter to get the first notification that the ticket was created. Right?
2. Also any notification per mail ...