Thanks for your prompt response atrol, and thank you for pointing me to the existing issue.
Your idea about a "work in progress" category is a good work-around, although of course it relies on the developer remembering to change the status before he starts working on it.
The email isn't ...
Search found 4 matches
- 20 Jan 2014, 09:18
- Forum: Help
- Topic: Email notification to the previous handler when it changes
- Replies: 3
- Views: 4114
- 17 Jan 2014, 17:36
- Forum: Help
- Topic: Email notification to the previous handler when it changes
- Replies: 3
- Views: 4114
Email notification to the previous handler when it changes
When an issue is assigned to a user, the user gets an email notification if set up to do so. All well and good. However, if the issue is then assigned to a different user, it seems that only the new user gets an email notification to say that the issue has been assigned to them. What I need, and I ...
- 19 Jun 2013, 10:54
- Forum: General Discussion
- Topic: Custom fields prob when add issues to Mantis via SQL script
- Replies: 1
- Views: 4407
Re: Custom fields prob when add issues to Mantis via SQL scr
Ok, I've solved it. There was nothing wrong or missing in the SQL script, it was a stupid mistake I made in defining the custom fields. Where you enter the custom fields, I had wrongly put a space between the possible values, i.e. "1 | 2 | 3" when it should have been "1|2|3". So when I entered an ...
- 17 Jun 2013, 11:55
- Forum: General Discussion
- Topic: Custom fields prob when add issues to Mantis via SQL script
- Replies: 1
- Views: 4407
Custom fields prob when add issues to Mantis via SQL script
I'm trying to set up Mantis for a small company's software team. They previously relied on a spreadsheet to keep a record of bugs and new features, and since this spreadsheet is quite large I have written an SQL script to 'inject' the issues into Mantis rather than doing it manually.
The script I ...
The script I ...