Search found 4 matches

by PaulF
20 Jan 2014, 09:18
Forum: Help
Topic: Email notification to the previous handler when it changes
Replies: 3
Views: 4114

Re: Email notification to the previous handler when it chang

Thanks for your prompt response atrol, and thank you for pointing me to the existing issue.

Your idea about a "work in progress" category is a good work-around, although of course it relies on the developer remembering to change the status before he starts working on it.

The email isn't ...
by PaulF
17 Jan 2014, 17:36
Forum: Help
Topic: Email notification to the previous handler when it changes
Replies: 3
Views: 4114

Email notification to the previous handler when it changes

When an issue is assigned to a user, the user gets an email notification if set up to do so. All well and good. However, if the issue is then assigned to a different user, it seems that only the new user gets an email notification to say that the issue has been assigned to them. What I need, and I ...
by PaulF
19 Jun 2013, 10:54
Forum: General Discussion
Topic: Custom fields prob when add issues to Mantis via SQL script
Replies: 1
Views: 4407

Re: Custom fields prob when add issues to Mantis via SQL scr

Ok, I've solved it. There was nothing wrong or missing in the SQL script, it was a stupid mistake I made in defining the custom fields. Where you enter the custom fields, I had wrongly put a space between the possible values, i.e. "1 | 2 | 3" when it should have been "1|2|3". So when I entered an ...
by PaulF
17 Jun 2013, 11:55
Forum: General Discussion
Topic: Custom fields prob when add issues to Mantis via SQL script
Replies: 1
Views: 4407

Custom fields prob when add issues to Mantis via SQL script

I'm trying to set up Mantis for a small company's software team. They previously relied on a spreadsheet to keep a record of bugs and new features, and since this spreadsheet is quite large I have written an SQL script to 'inject' the issues into Mantis rather than doing it manually.

The script I ...