Mantis Bug Tracker - Forums

I cannot make the changes because the instance is shared, but now I know why and how!
Thanks

Actually, I instructed Outlook to ignore that particular kind of message via rules. But that's just an example: it's not uncommon to have an email trail with lot of useless disclaimer texts become so big to max the field out.

Once again, many thanks for your help!

Thanks for your help and suggestions.
I sent you an example of email that is too big for my installation of Email Reporting.

Re point #1: Mysql instance is shared by several databases and was not created with Mantis, Mantis db was recently moved during the upgrade from an older version. The original db is fairly old (over 5 yrs) and was upgraded a few times. Our language encoding is ISO-8859-1, but I am no mysql dba and I ...

Mantis 1.2.17
Schema 183
EmailReporting-0.9.0-DEV

Hi,
I had a few errors when loading emails into Mantis through the plugin and I traced them down to 2 issues:
1. the email contains UTF-8 characters that are not accepted by the database
2. the email body lenght is longer than mysql text field

To prevent these I made a small change to the ...