Mantis Bug Tracker - Forums

Here is how I solved the issue.
The crontab entry:


*/5 * * * * /usr/bin/php /var/www/mantis/plugins/EmailReporting/scripts/bug_report_mail.php 2>&1 | /usr/bin/logger -p local0.info -t bug_report_mail


And the rsyslog configuration file /etc/rsyslog.d/30-mantis.conf:


# Log EmailReporting ...

Well based on the output you gave, EmailReporting is not able to connect to your mail server. Which should mean that it cannot work as it should as emails cannot be retrieved in that situation.

Emails were and are retrieved. The issue was caused by an empty mailbox definition: after removing that ...

Perhaps I did not make that clear enough: the emails are actually fetched and operated upon by Mantis in a seemingly correct way.

Despite the fact mail fetching works, I am getting emails (one every 5 minutes because that is the frequency of the cron job) with the following contents:

----- cut here
Start checking all mailboxes: Friday 25th of July 2014 10:15:01



Mailbox:
Message: Failed to connect to the mail server


Done ...

I am not an email expert. As far as I can tell, by default postfix delivers the email in Unix-style mailbox format.

Hi there. I am going through the available documentation for EmailReporting. I understand how EmailReporting works in pull mode: by fetching email from mailboxes, one mailbox per project in my case. However, for my setup, working in push mode would be simpler: I would instruct postfix to feed email ...