Search found 9 matches

by rgg
09 Dec 2014, 08:01
Forum: Help
Topic: Export states changes
Replies: 1
Views: 2891

Re: Export states changes

Hello. Anybody thinks where are this state changes?

I attach an image about issue data that I want to export.

thanks :D
by rgg
09 Dec 2014, 07:56
Forum: General Discussion
Topic: Mantis is free!!
Replies: 2
Views: 3895

Re: Mantis is free!!

My recomendation is tkink very well pros and cons!! It's very very very difficult to customize if you want to touch the code!!

Rgds.
by rgg
05 Dec 2014, 12:13
Forum: Help
Topic: Export states changes
Replies: 1
Views: 2891

Export states changes

Hi,

I want to export states changes to issues.

This is the way to measure time beetwen all states (assigned, scaled, waiting more info from customer...) and create a SLA report.

Whats the table(s) where Mantis save all state changes? I think the posibility to extrar data directly...

I will ...
by rgg
05 Dec 2014, 11:51
Forum: General Discussion
Topic: Dashboard Plugin
Replies: 1
Views: 3962

Re: Dashboard Plugin

Hello!! Any comment about customice the box of dashboard?
by rgg
24 Nov 2014, 13:46
Forum: General Discussion
Topic: Dashboard Plugin
Replies: 1
Views: 3962

Dashboard Plugin

Hello. Where can I found info por deploy this plugin?

I only want to remove the strikethrough text or change category info (I'm not use category) to other field. I check code but it is not easy!! 8O
You can watch my attached

Thanks in advance!
Rgds.
by rgg
24 Nov 2014, 13:05
Forum: Help
Topic: Delete all issues and counter
Replies: 1
Views: 3816

Delete all issues and counter

Dear all.

I'm deployment a Mantis solution to ticketing tool
Can I delete all issues openend from db and start with issue number 0000001?

Thanks.
Rgds.
by rgg
24 Sep 2014, 08:28
Forum: Help
Topic: Big relay
Replies: 2
Views: 3510

Re: Big relay

Yes...!! It's mail queue problem.

Now I´m going to investigate mail problem!! :)

Thanks for the best and quicky support!!
by rgg
23 Sep 2014, 13:01
Forum: Help
Topic: Avatar picture on new issue
Replies: 11
Views: 14953

Re: Avatar picture on new issue

gabrielmcs wrote: $g_default_avatar = "%path%images/no_avatar.png";
atrol wrote: This option is obsolete and not used in MantisBT 1.2.17
How we can define default path to no avatar users?

thanks! :wink:
by rgg
23 Sep 2014, 10:43
Forum: Help
Topic: Big relay
Replies: 2
Views: 3510

Big relay

Hi all,

I have a very big problem with my mantis installation:

all events takes a long time (open a new issue, assigned one to user,...). Example 1 minute to open a new issue.
If I open other session I can check this new issue has been create very quicky but my first screen main 'block' 1 minute ...