Search found 12 matches

by daisukepr
Jan 16, 2015 1:59 pm
Forum: EmailReporting
Topic: Parse Email Subject/Body for Attributes like Category
Replies: 4
Views: 6120

Re: Parse Email Subject/Body for Attributes like Category

No worries; I appreciate the quick reply!
by daisukepr
Jan 16, 2015 12:25 pm
Forum: EmailReporting
Topic: Parse Email Subject/Body for Attributes like Category
Replies: 4
Views: 6120

Parse Email Subject/Body for Attributes like Category

I'm planning on utilizing Email Reporting to be the link between a feedback form on my website and Mantis. The feedback form will have a dropdown option for type of feedback (bug, comment, etc) that I would like to have drive the Category in Mantis. The best way I can think of to manage this current...
by daisukepr
Jan 16, 2015 12:11 pm
Forum: EmailReporting
Topic: Running bug_report_mail.php yields error
Replies: 7
Views: 7876

Re: Running bug_report_mail.php yields error

I installed the updated version, then ran a new Complete Test on the mail settings. This time it says Operation successful along with the details; however, there is a warning in red at the top of the page (I've removed some of the url path for privacy reasons) SYSTEM WARNING: 'Invalid argument suppl...
by daisukepr
Jan 16, 2015 12:04 pm
Forum: EmailReporting
Topic: Saving under "Manage Configuration Options" yields error
Replies: 4
Views: 4250

Re: Saving under "Manage Configuration Options" yields error

Definitely strange. After I created the "tmp/mantis" directory, then changed the field to "mantis" and saved, it not only didn't yield an error, but it gave a different, longer (more appropriate to the webserver) path.
by daisukepr
Jan 15, 2015 8:43 pm
Forum: EmailReporting
Topic: Running bug_report_mail.php yields error
Replies: 7
Views: 7876

Re: Running bug_report_mail.php yields error

And it looks like I was able to fix/workaround this by setting "Use Message-ID in Mail header to identify notes" to "No" from the default "Yes"

Phew! :-)
by daisukepr
Jan 15, 2015 8:36 pm
Forum: EmailReporting
Topic: Running bug_report_mail.php yields error
Replies: 7
Views: 7876

Running bug_report_mail.php yields error

I've gotten enough configuration set to test receiving emails, but when I enable running the script on a webserver and run "/mantisbt/plugins/EmailReporting/scripts/bug_report_mail.php" I get the following error: APPLICATION ERROR #401 Database query failed. Error received from database was #1048: C...
by daisukepr
Jan 15, 2015 8:26 pm
Forum: EmailReporting
Topic: Saving under "Manage Configuration Options" yields error
Replies: 4
Views: 4250

Re: Saving under "Manage Configuration Options" yields error

It looks like I may have found the source of the error, or at least a workaround. The "Save email contents to this directory if debug mode is activated [?]" field defaulted to "tmp/mantis" but said no directory existed, so I created the directory, then changed the field to "mantis" and saving didn't...
by daisukepr
Jan 15, 2015 8:19 pm
Forum: EmailReporting
Topic: Saving under "Manage Configuration Options" yields error
Replies: 4
Views: 4250

Saving under "Manage Configuration Options" yields error

With SL-Gundam's help, I was able to install the EmailReporting plugin, but now when I modify the "Manage Configuration Options" and click Update Configuration, the page changes to a white background page that says: Not Acceptable An appropriate representation of the requested resource /mantisbt/plu...
by daisukepr
Jan 15, 2015 6:05 pm
Forum: EmailReporting
Topic: Email Reporting install error (APPLICATION ERROR #2503)
Replies: 9
Views: 10409

Re: Email Reporting install error (APPLICATION ERROR #2503)

That worked perfectly! I appreciate your help, SL-Gundam!
by daisukepr
Jan 15, 2015 2:49 pm
Forum: EmailReporting
Topic: Email Reporting install error (APPLICATION ERROR #2503)
Replies: 9
Views: 10409

Re: Email Reporting install error (APPLICATION ERROR #2503)

Not sure if it helps at all, but I'm using GoDaddy hosting and am running MySQL. My goal was to have a form on the website (currently using a Wordpress theme) that could create a new ticket and assign to myself whenever it was filled out. I figured I'd do this by triggering an email from the form, t...
by daisukepr
Jan 15, 2015 2:28 pm
Forum: EmailReporting
Topic: Email Reporting install error (APPLICATION ERROR #2503)
Replies: 9
Views: 10409

Re: Email Reporting install error (APPLICATION ERROR #2503)

I can confirm that the config_inc.php file reflects a user with full db access. A table was even created in the db called "mantis_plugin_EmailReporting_msgids_table". I have no other issues with Mantis; just the plugin.
by daisukepr
Jan 14, 2015 4:17 pm
Forum: EmailReporting
Topic: Email Reporting install error (APPLICATION ERROR #2503)
Replies: 9
Views: 10409

Email Reporting install error (APPLICATION ERROR #2503)

I'm running into an issue with this installation. I've just installed MantisBT Core 1.2.18 for the first time, then loaded the files for "Email Reporting 0.9.0-DEV" into the plugin folder, clicked install via the plugin Mantis page, and got the following error: APPLICATION ERROR #2503 Upgrading the ...