Search found 19 matches

by horizn
06 May 2015, 13:39
Forum: General Discussion
Topic: How to change @15@ and @60@
Replies: 2
Views: 4877

Re: How to change @15@ and @60@

exactly, thanks. I was looking for it in database.
by horizn
06 May 2015, 09:35
Forum: General Discussion
Topic: How to change @15@ and @60@
Replies: 2
Views: 4877

How to change @15@ and @60@

Hi,
after upgrade enhancement in severity was changed to @15@ and closure pending in workflow was changed to @60@. I am looking how to change it back but I can't find it.
by horizn
27 Apr 2015, 16:19
Forum: General Discussion
Topic: Disable Time spent
Replies: 1
Views: 3248

Disable Time spent

Hi,
How can I disable Time Spent or set is to zero as default?
by horizn
22 Apr 2015, 15:58
Forum: Help
Topic: jpgraph library problem.
Replies: 3
Views: 4202

Re: jpgraph library problem.

atrol wrote:
jpgraph: 1.5.2-12
It seems you have to use version 3.5 with PHP 5, see http://jpgraph.net/download/
now i got:

Image

php5-gd 5.3.3-7+squeeze19 is installed.

I've tried bundle graphic library but there is "Unable to read/find font"
by horizn
20 Apr 2015, 16:16
Forum: Help
Topic: jpgraph library problem.
Replies: 3
Views: 4202

jpgraph library problem.

Hi,
I am trying to set up mantis with jpgraph but unfortunately I get this on my apache log file:


[Mon Apr 20 17:07:21 2015] [error] [client a.b.c.d] PHP Fatal error: Call to a member function SetFormat() on a non-object in /var/www/mantis/plugins/MantisGraph/core/graph_api.php on line 338 ...
by horizn
20 Feb 2015, 10:29
Forum: EmailReporting
Topic: Failed to connect to Exchange
Replies: 30
Views: 34703

Re: Failed to connect to Exchange

This should now be fixed.

https://github.com/mantisbt-plugins/EmailReporting/commit/b10e2fdb429bba16add4e24b3afb421a498ea086

now I have some different problem. I've replaced mail_api.php with fixed one, but:

I am sending email to mantis@domain.name
then I am checking that email has arrived ...
by horizn
18 Feb 2015, 21:11
Forum: EmailReporting
Topic: Failed to connect to Exchange
Replies: 30
Views: 34703

Re: Failed to connect to Exchange

Port 143 is IMAP, not POP3

Empty the port input field and EmailReporting will decide automatically based on mailbox type and encryption selected

I know that, but this plugin does not work with imap, no matter Exchange or DoveCot. It is working with with POP3 like a charm, but I we don't use POP3 ...
by horizn
18 Feb 2015, 16:18
Forum: EmailReporting
Topic: Failed to connect to Exchange
Replies: 30
Views: 34703

Re: Failed to connect to Exchange

The problem I have is: EmailPlugin is not able to download email messages from Exchange server.
I've tested it with external pop3 account and it works like a charm (each email message is a diffrent ticket). I've configured the same exchange email account (helpdesk@domain.com) with exactly the same ...
by horizn
16 Feb 2015, 15:19
Forum: EmailReporting
Topic: Failed to connect to Exchange
Replies: 30
Views: 34703

Re: Failed to connect to Exchange

SL-Gundam wrote:if nothing is happening then everything works
lol, I've checked this combination and I thought that reply like this (refreshing page only) means: it is not working.
It looks like that only TLS is not working but this is not a big issue. I am looking for more detailed documentation.
by horizn
16 Feb 2015, 14:16
Forum: EmailReporting
Topic: Failed to connect to Exchange
Replies: 30
Views: 34703

Re: Failed to connect to Exchange

Please adjust the following settings

Connection encryption: None
Authentication method: USER

The IMAP extension will attempt to use STARTTLS if the server supports it so encryption will be automatic

As that were the settings that were used in the telnet tests

Nothing is happening after that ...
by horizn
16 Feb 2015, 09:12
Forum: EmailReporting
Topic: Failed to connect to Exchange
Replies: 30
Views: 34703

Re: Failed to connect to Exchange

I think everything should have worked. But it doesn't so... i'm stumped

The telnet tests you did towards imap, were they from the webserver where EmailReporting is running? or from another machine?

Have you tested the mailbox through the running of bug_report_mail.php and through using the ...
by horizn
14 Feb 2015, 23:31
Forum: EmailReporting
Topic: Failed to connect to Exchange
Replies: 30
Views: 34703

Re: Failed to connect to Exchange

SL-Gundam wrote:If so, i am curious what the cause of the issue was
it is not resolved it is a spambot. look at his message and account details. I'll answer you on monday.
by horizn
13 Feb 2015, 09:51
Forum: EmailReporting
Topic: Failed to connect to Exchange
Replies: 30
Views: 34703

Re: Failed to connect to Exchange

Exchange 2010. pear list:

# pear list
Installed packages, channel pear.php.net:
=========================================
Package Version State
Archive_Tar 1.3.7 stable
Benchmark 1.2.8 stable
Console_Getopt 1.2.3 stable
Mail 1.2.0 stable
Mail_Mime 1.8.1 stable
Mail_mimeDecode 1.5.5 stable
Net_SMTP ...
by horizn
11 Feb 2015, 17:01
Forum: EmailReporting
Topic: Failed to connect to Exchange
Replies: 30
Views: 34703

Re: Failed to connect to Exchange

Which version of Exchange are you using?

Could you provide the complete setup of the mailbox in EmailReporting? (debug dump or screenshot)

Do you have an installation of local pear packages? EmailReporting provides its own but local pear packages take precedence over the ones provided with ...
by horizn
11 Feb 2015, 09:29
Forum: EmailReporting
Topic: Failed to connect to Exchange
Replies: 30
Views: 34703

Re: Failed to connect to Exchange

So I've tried IMAP (no encryption) via telnet:


* OK The Microsoft Exchange IMAP4 service is ready.
A login helpdesk@domain password
A OK LOGIN completed.
B select INBOX
* 1 EXISTS
* 0 RECENT
* FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)
* OK [PERMANENTFLAGS (\Seen \Answered \Flagged ...