Search found 31 matches

by MBT_novaa
05 Oct 2015, 03:44
Forum: Help
Topic: APPLICATION WARNING #2702: Your session has become invalidat
Replies: 3
Views: 9791

Re: APPLICATION WARNING #2702: Your session has become inval

Hello,

We just recently encountered this error "APPLICATION WARNING #2702: Your session has become invalidated." in IE everytimer user clicks on "Logout".
Clearing all browser history in IE was not sufficient, it still throws the error.
However, when Chrome's history was all cleared as well it ...
by MBT_novaa
11 Aug 2015, 09:15
Forum: Help
Topic: Custom Field Does Not Display in Export File
Replies: 2
Views: 3042

Re: Custom Field Does Not Display in Export File

Got it, you're right. Thank you!
It should be indicated in My Account> Manage Columns.
by MBT_novaa
11 Aug 2015, 09:03
Forum: Help
Topic: Indicate "hint text" on Description text box of Bug Report
Replies: 0
Views: 8225

Indicate "hint text" on Description text box of Bug Report

Hi Mantis,

I found that reporters need some "hint text" in Description field during creation of bug report as a guide for they usually indicate less needed bug information.
I would like to place something like "Please indicate: Username and Link, Action Performed, and Actual/Expected Result." on ...
by MBT_novaa
06 Aug 2015, 03:23
Forum: Help
Topic: Custom Field Does Not Display in Export File
Replies: 2
Views: 3042

Custom Field Does Not Display in Export File

Hello Mantis,

I have added a custom field (Menu) and link it to all projects.
The field is automatically added in Manage > Manage Configuration > Manage Columns > All Available Columns.
And I have manually added it to View Issues, Print Issues and CSV Columns section.

It is successfully showing in ...
by MBT_novaa
04 Aug 2015, 05:45
Forum: Help
Topic: Due Date - Calendar icon is not working
Replies: 4
Views: 4742

Re: Due Date - Calendar icon is not working

We have now resolved the issue.
Since calendar is .js, we disabled the javascript of Linux server.

Followed this help...
http://stackoverflow.com/questions/2170 ... ectory-why

Thank you!
by MBT_novaa
04 Aug 2015, 01:36
Forum: Help
Topic: Due Date - Calendar icon is not working
Replies: 4
Views: 4742

Re: Due Date - Calendar icon is not working

Hi atrol,

Here's some additional info:
> MantisBT 1.2.19
> Customizations in config_inc.php only
> Installed plugins: Import/Export Issues, Mantis Graph, MantisBT Formatting

The source code has not been modified.

Environments:
TEST envi is using XAMPP v3.2.1
PROD envi is using Linux Ubuntu ...
by MBT_novaa
30 Jul 2015, 00:52
Forum: Help
Topic: Due Date - Calendar icon is not working
Replies: 4
Views: 4742

Due Date - Calendar icon is not working

Hi Mantis,

Need your help on this issue:
When a record is opened in edit mode and I clicked the calendar icon to select a Due Date value it automatically gets back the page in view mode.
It appears that the calendar icon on bug update page is no longer working as expected though I can still ...
by MBT_novaa
23 Jul 2015, 03:05
Forum: Help
Topic: Favicon - Okay in Chrome but not in IE
Replies: 2
Views: 2941

Re: Favicon - Okay in Chrome but not in IE

Yes, the standard Mantis favicon works.
Renaming the file extension to 'ico' did not resolve the issue.
We found that having it converted to 'ico' resolves it. The new favicon now appears in both Chrome and IE.

Many thanks atrol!
by MBT_novaa
22 Jul 2015, 09:06
Forum: Help
Topic: Favicon - Okay in Chrome but not in IE
Replies: 2
Views: 2941

Favicon - Okay in Chrome but not in IE

Hi Mantis,

I have modified favicon thru config_inc.php.
It successfully displays when Mantis is opened in Chrome but it never appears when opened in IE.
Please advise, I may have missed something.

Thank you.
by MBT_novaa
14 Jul 2015, 06:52
Forum: Help
Topic: Import Issues - Access Denied
Replies: 2
Views: 2360

Re: Import Issues - Access Denied

Thank you atrol for this quick answer. It works!
by MBT_novaa
14 Jul 2015, 06:06
Forum: Help
Topic: Import Issues - Access Denied
Replies: 2
Views: 2360

Import Issues - Access Denied

Hi Mantis,

Please help me figure out why 'Manager' access level can see "Import issues" under "Manage" menu but when clicked it displays "Access Denied".

Tyvm!

-nova
by MBT_novaa
01 Jul 2015, 04:25
Forum: Help
Topic: Customize RESOLUTION for Resolved and Closed status
Replies: 0
Views: 8367

Customize RESOLUTION for Resolved and Closed status

Hi Mantis Team,

I am currently looking into the possibility of having Resolution field customized based on the value of status. That is, if status is either Resolved or Closed then resolution should neither be Open nor Reopened.

I tried to add the following code in bug_api.php:
if( (( $this ...
by MBT_novaa
08 Jun 2015, 04:01
Forum: Help
Topic: Migrating Mantis BT from Windows PC to Linux Server
Replies: 3
Views: 4524

Re: Migrating Mantis BT from Windows PC to Linux Server

Atrol, this has been resolved! :D
My mistake, I didn't follow rules... :(
I have mistakenly modified language array in config_inc into string value 'English' instead of the correct value 'english'.
by MBT_novaa
08 Jun 2015, 01:37
Forum: Help
Topic: Migrating Mantis BT from Windows PC to Linux Server
Replies: 3
Views: 4524

Re: Migrating Mantis BT from Windows PC to Linux Server

Thanks atrol!

All users, issues and their attachments worked fine except for one user.
I couldn't login using the existing password.
When its reset via administrator or "Lost your password?" functionality in login page, the below error message consistently displays:
"SYSTEM WARNING: 'require ...
by MBT_novaa
05 Jun 2015, 08:34
Forum: Help
Topic: Migrating Mantis BT from Windows PC to Linux Server
Replies: 3
Views: 4524

Migrating Mantis BT from Windows PC to Linux Server

Hello Mantis,

I am using MantisBT 1.2.19 with XAMPP installed on a Windows PC.
Recently, my department has decided to migrate MantisBT to our Linux Server.
It's working great already except for some "page loading" issue sometimes and they're seeing this action as the solution.

Is there any risk ...